Student - Academic Support Center Assistant

2 weeks ago


Wichita, Kansas, United States Newman University Full time

The Academic Support Center at Newman University is seeking a dedicated student assistant to manage front desk operations within the center. This is a compensated role with the potential to work up to 20 hours weekly.

Key Responsibilities:

  • Exhibit a positive, empathetic, and professional demeanor consistently. Represent Newman University with integrity.
  • Deliver exceptional and timely customer service through email, phone, and face-to-face interactions with students, faculty, staff, and campus visitors.
  • Handle testing materials and other confidential documents ethically, adhering to FERPA guidelines.
  • Maintain ongoing records for the Academic Support Center, including visit counts, reasons for visits, interactions, feedback, and concerns.
  • Troubleshoot technical issues related to computers, cameras, and testing platforms as needed.
  • Comprehend the general duties of each Academic Support Center professional staff member and assist with student scheduling based on individual needs.
  • Take comprehensive messages for Academic Support Center professional staff and efficiently disseminate information as required.
  • Enhance and update office procedures and documentation as processes evolve.
Qualifications:
  • Must be a full-time student at Newman University, enrolled in a minimum of 12 credit hours per semester for undergraduates and 6 credit hours for graduates.
  • Handle confidential information with discretion.
  • Possess strong customer service and communication skills.
  • Exhibit effective verbal, non-verbal, and written communication abilities.
  • Demonstrate punctuality, accountability, and adaptability.
  • Be a detail-oriented self-starter capable of working independently.
  • Follow directions from Academic Support Center staff diligently.
  • Legally authorized to work in the United States.
Positions Available: Multiple

Weekly Hours: Up to 20 hours

Compensation: $8.25 per hour

Availability: Various shifts during office hours (Monday through Friday from 8:00 am to 5:00 pm).

Founded in 1933, Newman University is a liberal arts institution rooted in Catholic values and traditions, while respecting all faiths. At Newman, you will discover people, programs, organizations, and activities designed to educate the mind and inspire the spirit. Our low instructor-to-student ratio and collaborative faculty contribute to a positive learning environment. We are a sponsored ministry of the Adorers of the Blood of Christ, US Region. We invite you to join us in our mission of empowering our graduates to transform society.

Newman University is committed to hiring faculty and staff members that reflect the diversity of our region and to providing equal opportunities to all applicants and employees, in accordance with all applicable equal opportunity and affirmative action laws, directives, and regulations of federal, state, and local governing bodies and agencies. In keeping with this commitment, it is the policy of Newman University to base all employment decisions solely on valid job requirements without regard to race, color, creed, religion, sex, national origin, genetic information, marital status, familial status, public assistance status, local human rights commission activity, disability, age, sexual orientation, gender identity, or status as a qualified protected veteran.

In compliance with the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, and the ADA Amendments Act of 2008, Newman University will provide reasonable accommodation to applicants with a disability in completing the application form or during the interview process.

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