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Medical Office Coordinator

2 months ago

Brockton, Massachusetts, United States The Vascular Care Group Full time
Job Summary

The Vascular Care Group is seeking a highly organized and detail-oriented Medical Front Desk Receptionist to join our team. As a Medical Front Desk Receptionist, you will be responsible for providing exceptional patient care and administrative support to our medical office.

Key Responsibilities
  • Assist patients and referring providers with scheduling appointments and resolving any concerns or questions
  • Verify patient eligibility and insurance prior to appointment
  • Obtain referrals or insurance authorizations prior to patient appointment
  • Maintain accurate and up-to-date patient records and accounts
  • Provide patients with intake and new patient forms
  • Provide patients with support and guidance as needed
  • Manage the flow of patient appointments and ensure a smooth and efficient experience
  • Protect patient confidentiality and maintain HIPAA compliance
  • Collect co-pays and co-insurance and past due balances at time of service
  • Schedule initial and follow-up appointments for physicians and clinicians
Requirements
  • Minimum of High School diploma, Associates' or Bachelor's degree preferred
  • 1+ years of administrative support experience, preferably in a medical setting
  • Knowledge of multi-line phone systems and Microsoft Office suite
  • Excellent communication and organizational skills
  • Ability to maintain a professional demeanor in a fast-paced environment