Medical Office Assistant Pedi

6 days ago

Brockton, Massachusetts, United States Brockton Neighborhood Health Center Full time
Job Title: Medical Office Assistant Pedi

We are seeking a highly skilled and detail-oriented Medical Office Assistant Pedi to join our team at Brockton Neighborhood Health Center. As a Medical Office Assistant Pedi, you will play a vital role in ensuring the smooth operation of our pediatric medical office.

Job Summary:

The Medical Office Assistant Pedi will be responsible for coordinating clerical aspects of patient services, ensuring completeness and continuity of care. This includes scheduling follow-up appointments, registration, scheduling internal and external referral appointments, acquiring referral authorization, collecting cash, and posting daily encounters.

Key Responsibilities:
  • Telephone calls: answers calls, assists the caller, and forwards the call as needed.
  • Internal appointments: schedules patients for follow-up and specialist visits at the Health Center.
  • Referral appointments: schedules referral appointments for patients at the referral specialties/facilities.
  • Referral tracking: maintains a tracking system of all external and internal referrals.
  • Check-in: patients checked from the registration areas into the specific waiting areas prior to being seen by their providers.
  • Cash: collects any additional patient copays and deductibles.
  • Communication: serves as a liaison between BNHC clinical areas, patients, and other agencies to ensure continuity of patients' care.
  • Forms: assists with any patient correspondence as directed.
  • Reporting: may be required to gather clinical information for reporting needs.
  • Interprets: may be called without notice to assist providers with interpreting.
  • Equipment & software: ensures proper use of all office equipment and software in accordance with office policy.
Additional Duties and Responsibilities:
  • May perform other duties as assigned by supervisor or department head.
  • Attend meetings and seminars to keep abreast of changing needs within the industry and department.
Professional Behavior:
  • Maintains a professional environment in a multi-provider, multidiscipline organization.
  • Maintains a patient-centered environment to ensure patients' continuity of care; advocates for patients.
  • Positive attitude towards co-workers and other health center departments.
  • Performs tasks within the scope of secretarial standards.
  • Demonstrates characteristics of accountability and responsibility.
  • Is reliable and dependable as demonstrated by excellent attendance, punctuality, and thorough follow-through of work tasks.
  • Maintains patient confidentiality at all times.
  • Maintains discretion of conversation in work areas.
  • Is pleasant, courteous, and considerate of patients and co-workers.
  • Demonstrates ability to prioritize demands, work with distractions, adapt to change, exercise efficient time management, and work independently.
  • Demonstrates good communication skills.
  • Maintains appropriate chain of command.
  • Attends meetings.
QUALITY ASSURANCE/IMPROVEMENT:
  • Participates in the betterment of the health center through studies and reviews as necessary.
  • Goal setting: continually assess personal, team, and organization goals.
TEAMWORK ORIENTATION:
  • Maintains and encourages teamwork.
  • Maintains consistent effort to further goals by modifying and/or improving individual procedures and tasks.
  • Conflict Management.
  • Demonstrates and implements effective problem-solving.
  • Identifies and reports task and/or operational problems.
  • Manages conflict with staff appropriately.
  • Maintains good communication skills.
  • Participates in orientation of new staff and/or students.
QUALIFICATIONS:
  • Graduate of a medical secretary program preferred.
  • High School graduate or equivalent.
  • Willingness and ability to learn all aspects of job requirements.
  • High level of interpersonal and professional skills.
  • Bilingual required (Haitian Creole, Cape Verde Creole, Spanish, Portuguese).
WORKING CONDITIONS:

Works in a busy community health center in a high-crime, urban neighborhood. Interruptions are present and can be disruptive to work flow. Stress is present due to high volume of work, diversified nature of activities, and frequent crises and deadlines.

Performs other employee duties to cover for staff absences. Works overtime as needed for emergencies or to meet project deadlines.

PHYSICAL REQUIREMENTS:

Mostly sitting and walking. Physical demands require lifting small office supplies (not over 25 lbs.), mostly sedentary with some walking within office and to and from other departments. Visual acuity sufficient for frequent reading. Hearing acuity sufficient for holding conversations with or without audio devices.

Brockton Neighborhood Health Center is a multicultural organization that collaborates with community agencies and residents to provide high-quality comprehensive health care. We are committed to health promotion and disease prevention. BNHC began providing services in 1994 in a mobile medical van operating out of a church parking lot. Since then, the center has rapidly grown to provide desperately needed services to low-income and marginalized populations in the greater Brockton area. BNHC is committed to providing care that is responsive to community health needs and is linguistically, culturally, and financially accessible. BNHC serves an extremely diverse patient population including Brazilian, Cape Verdean, Haitian, Latino, Portuguese, African American, and Caucasian, 77% of whom live in poverty.

BNHC is committed to providing a safe and healthy environment for patients and staff. As a condition of employment, employees, to include new hires, are required to be fully vaccinated to include the most recent COVID-19 booster and annual flu vaccines, with the exception of those who have documented medical or religious exemptions, that must be approved by BNHC according to its protocols. Additional vaccines may be required based on the recommendation of the CDC. New hires who are not yet vaccinated for flu or COVID can arrange to be vaccinated on site.

  • Medical Office Assistant PEDI

    2 weeks ago

    Brockton, Massachusetts, United States Brockton Neighborhood Health Center Full time

    Job SummaryBrockton Neighborhood Health Center is seeking a highly skilled and detail-oriented Medical Office Assistant to join our team. As a Medical Office Assistant, you will play a vital role in ensuring the smooth operation of our health center by providing exceptional patient care and administrative support.Key ResponsibilitiesProvide administrative...

  • Medical Office Assistant PEDI

    3 days ago

    Brockton, Massachusetts, United States Brockton Neighborhood Health Center Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Medical Office Assistant to join our team at Brockton Neighborhood Health Center. As a Medical Office Assistant, you will play a critical role in ensuring the smooth operation of our clinical services, providing exceptional patient care, and maintaining accurate records.Key...

  • Pedi/OB Behavioral Health Clinician

    2 weeks ago

    Brockton, Massachusetts, United States Brockton Neighborhood Health Center Full time

    Pedi/OB Behavioral Health Clinician Job SummaryWe are seeking a highly skilled Pedi/OB Behavioral Health Clinician to join our team at Brockton Neighborhood Health Center. As a core member of our collaborative care team, you will work closely with patients, families, primary care providers, nursing staff, and community health workers to provide comprehensive...

  • Medical Office Assistant

    2 weeks ago

    Brockton, Massachusetts, United States Brockton Neighborhood Health Center Full time

    Job Summary:The Brockton Neighborhood Health Center is seeking a highly skilled and detail-oriented Medical Office Assistant to join our team. As a Medical Office Assistant, you will play a vital role in ensuring the smooth operation of our dental clinic. Your primary responsibility will be to provide exceptional patient care and support to our dental team....

  • Medical Office Assistant

    2 days ago

    Brockton, Massachusetts, United States Trinity Health Full time

    Job SummaryWe are seeking a highly skilled Medical Assistant - Certified to join our team at Trinity Health. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Key ResponsibilitiesAssist physicians and other healthcare providers with patient care and administrative tasksPerform basic...

  • Medical Office Coordinator

    4 weeks ago

    Brockton, Massachusetts, United States Signature Healthcare Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Signature Healthcare. As a Medical Office Coordinator, you will play a critical role in ensuring the smooth operation of our medical office, providing exceptional patient care, and supporting our healthcare team.Key ResponsibilitiesAnswer and...

  • Medical Office Coordinator

    1 month ago

    Brockton, Massachusetts, United States MANAGED REHABilitation Consultants, Inc. Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Medical Office Coordinator to join our team at MANAGED REHABilitation Consultants, Inc.This is a full-time, in-office position that requires excellent communication and organizational skills.The successful candidate will be responsible for providing administrative support to our medical case...

  • Medical Office Assistant

    2 days ago

    Brockton, Massachusetts, United States Brockton Neighborhood Health Center Full time

    Job SummaryWe are seeking a highly skilled and compassionate Medical Office Assistant to join our team at the Harm Reduction Clinic. As a key member of our clinical support team, you will play a vital role in ensuring the smooth operation of our clinic and providing exceptional patient care.Key ResponsibilitiesCoordinate clerical aspects of patient services,...

  • Medical Office Coordinator

    3 weeks ago

    Brockton, Massachusetts, United States The Vascular Care Group Full time

    Medical Front Desk ReceptionistOverviewThe Medical Front Desk Receptionist plays a vital role in supporting the administrative activities of our facility. This position is responsible for maintaining a welcoming environment for patients and families, while providing compassionate and informative service.Key Responsibilities:Assist patients and referring...

  • Medical Office Coordinator

    3 weeks ago

    Brockton, Massachusetts, United States Signature Healthcare Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Signature Healthcare. As a Medical Office Coordinator, you will play a vital role in ensuring the smooth operation of our medical office, providing exceptional patient care, and supporting our healthcare team.Key ResponsibilitiesAnswer and screen...

  • Medical Office Coordinator

    1 month ago

    Brockton, Massachusetts, United States The Vascular Care Group Full time

    Job SummaryThe Vascular Care Group is seeking a highly organized and detail-oriented Medical Front Desk Receptionist to join our team. As a Medical Front Desk Receptionist, you will be responsible for providing exceptional patient care and administrative support to our medical staff.Key ResponsibilitiesAssist patients and referring providers with scheduling...

  • Medical Assistant Professional

    3 weeks ago

    Brockton, Massachusetts, United States Speare Memorial Hospital Full time

    Job Summary:The Medical Assistant plays a vital role in providing high-quality patient care and administrative support to our healthcare team at Speare Memorial Hospital. As a key member of our clinical staff, you will be responsible for assisting physicians with direct patient care, preparing patient charts, and performing various administrative tasks to...

  • Medical Assistant Professional

    2 weeks ago

    Brockton, Massachusetts, United States Speare Memorial Hospital Full time

    Job SummaryThe Medical Assistant plays a vital role in providing high-quality patient care and administrative support to our physicians and office staff at Speare Memorial Hospital.Key ResponsibilitiesPrepare patient charts for completeness and accuracy, ensuring all necessary information is available for each appointment.Prepare exam rooms and clean them...

  • Medical Office Coordinator

    2 weeks ago

    Brockton, Massachusetts, United States The Vascular Care Group Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Front Desk Receptionist to join our team at The Vascular Care Group. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and support to our patients and families.Key ResponsibilitiesAssist patients and referring providers with...

  • Medical Assistant Professional

    3 weeks ago

    Brockton, Massachusetts, United States Speare Memorial Hospital Full time

    Job SummaryThe Medical Assistant plays a vital role in providing high-quality patient care and administrative support to our physicians and office staff at Speare Memorial Hospital.Key ResponsibilitiesPrepare patient charts for completeness and accuracy, ensuring all necessary information is available for the physician.Prepare exam rooms and clean them...

  • Medical Assistant Professional

    3 weeks ago

    Brockton, Massachusetts, United States Speare Memorial Hospital Full time

    Job SummaryThe Medical Assistant plays a vital role in providing high-quality patient care and administrative support to our physicians and office staff at Speare Memorial Hospital.Key ResponsibilitiesPrepare patient charts for completeness and accuracy, ensuring all necessary information is available for the physician.Assist with minor office procedures,...

  • Medical Assistant

    3 weeks ago

    Brockton, Massachusetts, United States Schweiger Dermatology Group Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Medical Assistant to join our team at Schweiger Dermatology Group. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare providers in a fast-paced medical setting.Key ResponsibilitiesAssist healthcare providers with medical,...

  • Medical Office Coordinator

    4 weeks ago

    Brockton, Massachusetts, United States Speare Memorial Hospital Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Secretary/Receptionist to join our team at Speare Memorial Hospital. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesScreen and process all incoming calls and...

  • Medical Office Coordinator

    3 weeks ago

    Brockton, Massachusetts, United States Speare Memorial Hospital Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Secretary/Receptionist to join our team at Speare Memorial Hospital. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesScreen and process all incoming calls and...

  • Medical Assistant

    3 weeks ago

    Brockton, Massachusetts, United States Schweiger Dermatology Group Full time

    Job Summary:We are seeking a highly skilled and detail-oriented Medical Assistant to join our team at Schweiger Dermatology Group. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare providers in a fast-paced medical setting.Key Responsibilities:Assist healthcare providers with medical,...