Ambulatory Patient Access Representative

1 day ago


Columbus, Ohio, United States Nationwide Children's Hospital Full time
Ambulatory Patient Access Representative

We are seeking a highly skilled and compassionate Ambulatory Patient Access Representative to join our team at Nationwide Children's Hospital. As a key member of our Patient Access department, you will play a vital role in ensuring that our patients receive exceptional care and service.

Responsibilities:
  • Provide exceptional customer service to patients and families, applying best practices and standard operating procedures.
  • Interview and register patients in registration areas, obtaining accurate demographic, insurance, and physician information.
  • Screen customer data to ensure patient eligibility for insurance and pre-certification requirements.
  • Assist in identifying self-pay patients and referring them to financial assistance when applicable.
  • Establish and maintain open communication with clinical staff and departments that Patient Access interacts with.
Qualifications:
  • High school graduate, Associates Degree preferred.
  • Demonstrated computer skills with the ability to navigate current technology systems.
  • Strong administrative skills and one-year previous healthcare experience preferred.

At Nationwide Children's Hospital, we are passionate about building a collaborative culture that fosters new discoveries and provides the best care for our patients. If you are a motivated and compassionate individual who is dedicated to making a difference in the lives of children, we encourage you to apply for this exciting opportunity.



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