Ambulatory Patient Access Coordinator

4 days ago


Columbus, Ohio, United States Nationwide Children's Hospital Full time
Ambulatory Patient Access Representative

We are seeking a highly skilled and compassionate Ambulatory Patient Access Representative to join our team at Nationwide Children's Hospital. As a key member of our Patient Access department, you will play a vital role in ensuring the smooth and efficient registration process for our patients.

Responsibilities:
  • Provide exceptional customer service to patients and families, applying best practices and standard operating procedures.
  • Interview and register patients in registration areas, obtaining accurate demographic, insurance, and physician information.
  • Screen customer data to ensure patient eligibility for insurance and verify pre-certification and physician referral requirements.
  • Assist in identifying self-pay patients and referring them to financial assistance when applicable.
  • Establish and maintain open communication with various departments and clinical staff.
  • Assist in the shadowing and precepting of new employees.
Qualifications:
  • High school graduate, Associate's degree preferred.
  • Demonstrated computer skills with the ability to navigate current technology systems.
  • Strong administrative skills.
  • One year of previous healthcare experience preferred.

We offer a collaborative and inclusive work environment, with opportunities for growth and development. If you are passionate about delivering exceptional patient care and are committed to excellence, we encourage you to apply for this exciting opportunity.



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