Brand Marketing Leader

2 weeks ago


Pittsburgh, Pennsylvania, United States Chick-fil-A at Fox Chapel Full time
Job Overview

Position: Marketing Manager
Company: Chick-fil-A at Fox Chapel


At Chick-fil-A Fox Chapel, our mission is to provide exceptional service and quality food to every guest. We believe that by caring for our customers and team members, we create a positive impact that defines our success.


Role Summary:
This role involves collaborating with fellow managers in both operational and marketing capacities. Below are the key responsibilities associated with this position.


Key Attributes:
The ideal candidate will be an enthusiastic, self-driven individual with a strong ability to adapt and connect with diverse customers. Exceptional verbal and written communication skills are essential, as is the ability to build rapport with various individuals. You will also leverage community connections to enhance both catering and marketing efforts.


Compensation: Starting at up to $ /hr


Position Type:

  • Full-Time / Open Availability (ability to be scheduled from early morning to late evening)
  • Full-Time hours
  • Front-of-House responsibilities

Benefits Include:

  • Health Insurance Contribution
  • Accrued Paid Time Off
  • Access to scholarships up to $2,500 annually
  • Days Off on Sundays
  • Flexible Scheduling
  • Employee Meals
  • Opportunities for Career Advancement and Leadership Development
  • Supportive Work Environment

Qualifications:

  • Must be at least 18 years old
  • Ability to meet physical demands, including standing for extended periods and lifting up to 50 lbs
  • Experience in marketing and/or catering sales is required
  • Valid driver's license and auto insurance are necessary
  • Reliable transportation is essential
  • Demonstrated professionalism and respect in all interactions

Marketing Responsibilities:

  • Develop and implement an annual marketing strategy
    • Build and maintain community relationships to enhance marketing and catering
    • Organize and promote in-store family events as applicable
    • Create and manage social media content and engagement
    • Innovate new advertising strategies to reach target audiences
    • Analyze promotional effectiveness and track redemption rates
    • Provide product samples to customers
    • Design creative marketing materials
  • Stay updated on and execute corporate promotions
  • Manage donation requests
  • Ensure a clean, organized, and safe catering environment
  • Oversee the guest experience for catering orders
  • Expand catering business outside the store
    • Field catering inquiries and schedule client meetings
    • Assist with catering program fulfillment and delivery
    • Coordinate delivery schedules with team members
  • Support operational tasks when not engaged in marketing activities

Operational Responsibilities:

  • Address employee performance and policy violations
  • Input daily data into the profit/loss system and make operational adjustments
  • Collaborate with leadership to maintain appropriate staffing levels
  • Achieve business objectives through monthly tactical planning and reporting
  • Foster positive relationships with employees and provide constructive feedback
  • Implement changes to enhance service speed and accuracy
  • Serve as a resource for hospitality and production support
  • Manage inventory and facility operations
  • Understand all key positions within the restaurant
  • Demonstrate knowledge of brand and menu offerings
  • Maintain consistent attendance and punctuality
  • Adhere to operational policies and procedures

Essential Skills:

  • Ability to connect with people and communicate effectively
  • Exhibit professionalism in all situations
  • Self-motivated and results-oriented
  • Proactive and takes initiative
  • Strong ethical standards
  • Prioritize brand vision in decision-making
  • Lead with enthusiasm and positivity
  • Excellent communication skills
  • Dependable with a strong work ethic
  • Commitment to personal growth and improvement

Thank you for considering a career with Chick-fil-A at Fox Chapel.



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