Client Intake Coordinator
2 weeks ago
Category:
Office and Administrative Support Occupations
Reference:
AB_4587331
Job Overview:
Are you skilled in customer service and passionate about assisting individuals? This position offers a rewarding opportunity to provide essential support to clients. As a Customer Support Specialist, you will handle incoming inquiries, manage communications via phone and email, and verify necessary information such as insurance details and authorizations.
Compensation:
$18 per hour
Work Schedule:
First Shift
Hours: 8:30 AM - 5 PM
Education Requirement:
High School Diploma
Key Responsibilities:
We are looking for a committed and experienced Client Intake Coordinator. This role is pivotal in making a positive difference in clients' lives. Responsibilities include:
- Handling inbound and outbound calls throughout the day.
- Responding to customer inquiries through various channels (phone, email, chat) with accurate and timely information.
- Keeping detailed records of customer interactions, inquiries, and resolutions in the database.
- Processing orders through data entry, insurance verification, and prior authorizations as necessary.
Required Skills:
- Basic Software Proficiency
- Follow-up Skills
- Adaptability
Additional Skills:
- CRM Knowledge
- Typing Proficiency
- Customer Service Expertise
- Basic Computer Skills
- Verbal Communication Skills
- Client Relations
- Appointment Scheduling
- Customer Relationship Management
- Order Processing/Sales
Experience:
Minimum of 2 years in a related field.
Equal Opportunity Employer:
We are committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and ensure that our hiring and interview processes are accessible to everyone.
For any reasonable accommodations needed during the application or interview process, please reach out to us.
This posting is open for thirty (30) days.#J-18808-Ljbffr
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