Patient Support Coordinator

2 weeks ago


Peachtree Corners, Georgia, United States Randstad Full time

Category:
Office and Administrative Support Occupations

Reference:
AB_4587331

Job Overview:


Are you passionate about delivering exceptional customer service and making a difference in people's lives? This position offers an opportunity to engage with patients, manage inquiries, and assist with their needs in a supportive environment.


Compensation:
$18 per hour

Work Schedule:
First Shift

Working Hours: 8:30 AM - 5 PM

Educational Requirements:
High School Diploma

Key Responsibilities:
We are in search of a committed and skilled Customer Intake Specialist. The role involves:
  • Handling incoming and outgoing calls throughout the day.
  • Responding to customer inquiries through various channels (phone, email, chat) with accuracy and efficiency.
  • Maintaining comprehensive records of customer interactions, inquiries, and resolutions in the database.
  • Processing orders through data entry, verifying insurance details, and managing prior authorizations as necessary.

Essential Skills:
- Proficient in basic software applications
- Strong follow-up abilities
- Adaptability to changing situations

Additional Skills:
- Typing proficiency
- Effective verbal communication
- Customer relationship management
- Appointment scheduling

Experience Requirements:
Minimum of 2 years in a relevant field.

Equal Opportunity Employer:

We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and abilities.

For those requiring accommodations during the application or interview process, please reach out for assistance.

This posting is open for thirty (30) days.

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