Patient Support Coordinator
2 weeks ago
Category:
Office and Administrative Support Occupations
Reference:
AB_4587331
Job Overview:
Are you passionate about delivering exceptional customer service and making a difference in people's lives? This position offers an opportunity to engage with patients, manage inquiries, and assist with their needs in a supportive environment.
Compensation:
$18 per hour
Work Schedule:
First Shift
Working Hours: 8:30 AM - 5 PM
Educational Requirements:
High School Diploma
Key Responsibilities:
We are in search of a committed and skilled Customer Intake Specialist. The role involves:
- Handling incoming and outgoing calls throughout the day.
- Responding to customer inquiries through various channels (phone, email, chat) with accuracy and efficiency.
- Maintaining comprehensive records of customer interactions, inquiries, and resolutions in the database.
- Processing orders through data entry, verifying insurance details, and managing prior authorizations as necessary.
Essential Skills:
- Proficient in basic software applications
- Strong follow-up abilities
- Adaptability to changing situations
Additional Skills:
- Typing proficiency
- Effective verbal communication
- Customer relationship management
- Appointment scheduling
Experience Requirements:
Minimum of 2 years in a relevant field.
Equal Opportunity Employer:
We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and abilities.
For those requiring accommodations during the application or interview process, please reach out for assistance.
This posting is open for thirty (30) days.#J-18808-Ljbffr
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