Tasting Room Operations Leader
2 weeks ago
Salary: Competitive base plus commission
Role: Tasting Room Manager
Company: Evoke Winery
About Us: At Evoke Winery, we are passionate about crafting exceptional wines that inspire joy and conversation. Our award-winning wines have been a source of delight since our inception, and we pride ourselves on creating a vibrant atmosphere in our tasting rooms across the Pacific Northwest.
Key Responsibilities:
- Oversee all functions of the tasting room, ensuring a seamless operation while engaging with guests.
- Drive sales performance, including new membership enrollments and enhancing guest foot traffic.
- Provide leadership and mentorship to tasting room staff, fostering a positive and productive work environment.
- Manage scheduling for staff and coordinate events, ensuring a well-organized tasting room experience.
- Balance tasting room operations with administrative duties, maintaining efficiency in all areas.
- Utilize various software tools for sales processing, performance tracking, and reporting.
- Collaborate with the marketing team to stay informed about promotions and events.
- Innovate strategies to enhance sales and create memorable guest experiences.
- Coordinate training sessions for staff to enhance their wine knowledge and service skills.
- Monitor inventory levels for wine and merchandise, ensuring stock availability.
- Ensure compliance with all relevant laws and regulations regarding alcohol service.
- Manage financial transactions, including cash handling and expense tracking.
- Assist with additional operational tasks as necessary, including bottling and event support.
Qualifications:
- Must be at least 21 years old.
- Proven management experience in a similar environment.
- Flexible availability, including evenings and weekends.
- Strong interpersonal and customer service skills.
- Ability to obtain a valid alcohol service permit upon hiring.
Preferred Skills:
- Proactive approach with the ability to take initiative.
- Self-starter with problem-solving capabilities.
- Ability to thrive in a dynamic, fast-paced setting.
Physical Requirements:
- Ability to lift 40-50 lbs regularly and stand for extended periods.
- Capability to perform tasks involving bending, walking, and carrying.
- Comfortable working in a lively environment with background music and crowds.
Compensation: This is a full-time role offering a competitive compensation package, including a generous wine discount, sales commissions, and additional benefits.
Evoke Winery is committed to fostering an inclusive workplace.
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