Tasting Room Operations Leader

2 weeks ago


Hood River, Oregon, United States Evoke Winery Full time
Position Overview

Salary: Competitive base plus commission

Role: Tasting Room Manager

Company: Evoke Winery

About Us: At Evoke Winery, we are passionate about crafting exceptional wines that inspire joy and conversation. Our award-winning wines have been a source of delight since our inception, and we pride ourselves on creating a vibrant atmosphere in our tasting rooms across the Pacific Northwest.

Key Responsibilities:

  • Oversee all functions of the tasting room, ensuring a seamless operation while engaging with guests.
  • Drive sales performance, including new membership enrollments and enhancing guest foot traffic.
  • Provide leadership and mentorship to tasting room staff, fostering a positive and productive work environment.
  • Manage scheduling for staff and coordinate events, ensuring a well-organized tasting room experience.
  • Balance tasting room operations with administrative duties, maintaining efficiency in all areas.
  • Utilize various software tools for sales processing, performance tracking, and reporting.
  • Collaborate with the marketing team to stay informed about promotions and events.
  • Innovate strategies to enhance sales and create memorable guest experiences.
  • Coordinate training sessions for staff to enhance their wine knowledge and service skills.
  • Monitor inventory levels for wine and merchandise, ensuring stock availability.
  • Ensure compliance with all relevant laws and regulations regarding alcohol service.
  • Manage financial transactions, including cash handling and expense tracking.
  • Assist with additional operational tasks as necessary, including bottling and event support.

Qualifications:

  • Must be at least 21 years old.
  • Proven management experience in a similar environment.
  • Flexible availability, including evenings and weekends.
  • Strong interpersonal and customer service skills.
  • Ability to obtain a valid alcohol service permit upon hiring.

Preferred Skills:

  • Proactive approach with the ability to take initiative.
  • Self-starter with problem-solving capabilities.
  • Ability to thrive in a dynamic, fast-paced setting.

Physical Requirements:

  • Ability to lift 40-50 lbs regularly and stand for extended periods.
  • Capability to perform tasks involving bending, walking, and carrying.
  • Comfortable working in a lively environment with background music and crowds.

Compensation: This is a full-time role offering a competitive compensation package, including a generous wine discount, sales commissions, and additional benefits.

Evoke Winery is committed to fostering an inclusive workplace.



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