Bilingual Customer Support Specialist
2 weeks ago
Bilingual Customer Support Specialist - English/Spanish
Employer: Hispanic/Latino Professionals Association
Category: Customer Service
Job Type: Full Time
Salary: $20.50 per hour / $41,307.50 annually
Salary with a 4-year degree: $21.99 per hour / $44,307.50 annually
+10% Bilingual Skill Differential
At the Hispanic/Latino Professionals Association, we believe in fostering a diverse and inclusive workplace. We are currently seeking dedicated Bilingual Customer Support Specialists who are eager to assist our clients with exceptional service. This role is perfect for individuals who enjoy solving problems and helping others.
As a Bilingual Customer Support Specialist, you will be the first point of contact for our clients, addressing inquiries related to billing, policy modifications, and providing tailored recommendations. Join our team to offer personalized assistance that showcases the benefits of our services.
Professional Growth Opportunities:
This position is ideal for those who value continuous learning and professional development. Our Customer Support Specialists are consistently challenged to enhance their knowledge of the industry and our organization. We prioritize internal promotions, ensuring ample opportunities for career advancement and recognition for hard work.
If you thrive in a fast-paced, competitive environment and have a passion for customer service, this is your chance to become part of an outstanding team.
Benefits:
We are committed to providing our employees with the necessary support and resources to develop their skills, secure their financial future, and maintain their health and well-being. Our competitive benefits package includes:
- Comprehensive Medical, Dental, and Vision Insurance with no waiting period
- Paid Vacation, Sick Leave, and Parental Leave
- 401(k) Plan with Profit Sharing
- Tuition Reimbursement
- Paid Training and Licensure
Qualifications & Skills:
- Proficient verbal and written communication skills in both English and Spanish
- Exceptional customer service skills and/or experience
- Strong computer, grammar, and multitasking abilities
- Comfortable working in a high-volume call center environment
The Hispanic/Latino Professionals Association is proud to be an equal opportunity employer, committed to creating an environment where equal employment opportunities are available to all associates and applicants. We celebrate diversity and believe it is essential to our success.
Note: Benefits may vary by location, and eligibility requirements may apply.
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