Spanish-Speaking Customer Support Specialist

2 weeks ago

Richardson, Texas, United States GEICO Full time
Spanish-Speaking Customer Support Specialist
Salary: $20.50 per hour / $41,300 annually
+10% Bilingual Skill Differential

*In office position

At GEICO, we believe that our growth is driven by individuals who enjoy solving challenges and assisting others. We are currently seeking Spanish-Speaking Customer Support Specialists to join our dynamic team. This role is designed for those who are committed to delivering exceptional service to our policyholders. You will serve as the primary point of contact for our customers, addressing inquiries related to billing, implementing policy modifications, and offering insightful recommendations. Become part of our team to provide tailored support that highlights the benefits of being insured with GEICO.

Avanza profesionalmente con una compaa que valora la diversidad y la inclusin.

Esta oportunidad es ideal para personas que valoran el aprendizaje continuo, ya que nuestros Representantes de Servicio al Cliente tienen el desafo constante de aprender y expandir su conocimiento de la industria de seguros y nuestra compaa. Adems, GEICO favorece la cultura de "ascensos dentro de la empresa", as que abundan las oportunidades para que avances profesionalmente y seas recompensado por el trabajo duro y la perseverancia.

Si te gusta trabajar en un entorno con un ritmo acelerado, y deseas ayudar a nuestros clientes con sus necesidades de seguro, esta es tu oportunidad para formar parte de un equipo excepcional.

Qualifications & Skills:
  • Excellent verbal and written communication skills in English and Spanish
  • In office position- must commute to designated location
  • Outstanding customer service skills
  • Solid computer, grammar and multi-tasking skills
  • Ability to work comfortably in a fast-paced, high-volume call center environment
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

Benefits:

As an Associate, you'll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:
  • Premier Medical, Dental and Vision Insurance with no waiting period**
  • Paid Vacation, Sick and Parental Leave
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Training and Licensures
*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

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