Customer Service Specialist

2 months ago


Richardson, Texas, United States Platinum Eagle Insurance Full time

Job Summary:

We are seeking a highly motivated and customer-focused Insurance Sales Representative to join our team at Platinum Eagle Insurance. As an Insurance Sales Representative, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their insurance needs, and providing them with tailored solutions.

Key Responsibilities:

  • Establish and maintain strong relationships with customers through regular communication and follow-up.
  • Conduct needs-based reviews to educate customers about insurance options and provide recommendations.
  • Develop and implement sales strategies to identify new business opportunities and grow existing customer relationships.
  • Process insurance quotes, renewals, and changes in a timely and accurate manner.
  • Collaborate with internal teams to ensure seamless customer service and support.

Requirements:

  • High school diploma or equivalent required; degree in business, marketing, or related field preferred.
  • 2+ years of experience in sales, customer service, or a related field.
  • Property/Casualty insurance license required.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Bilingual skills a plus.

What We Offer:

  • Competitive salary and commission structure.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.


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