Mortgage Loan Associate Trainee

1 week ago


Cleveland, Ohio, United States CrossCountry Mortgage Full time

About CrossCountry Mortgage:
CrossCountry Mortgage (CCM) stands as the leading distributed retail mortgage lender in the United States, boasting a workforce of over 7,000 professionals across more than 700 branches. We proudly service loans in all 50 states, D.C., and Puerto Rico. Our organization has been honored on the Inc. 5000 list of America's fastest-growing private companies multiple times, reflecting our commitment to excellence and a vibrant workplace culture.

Our Culture:
At CCM, we have cultivated a remarkable environment that promotes employee engagement and satisfaction, directly contributing to our overall success. Our entrepreneurial spirit encourages every team member to express their individuality and collaborate towards our common goals. We prioritize transparency and support across all levels of the organization.

Compensation and Benefits:
We offer a competitive salary structure along with a comprehensive benefits package that includes medical, dental, and vision coverage, in addition to a 401K plan. Employees also enjoy company-sponsored short-term disability, an employee assistance program, and wellness initiatives.

Position Overview:
We are on the lookout for motivated sales professionals eager to embark on a journey to become Licensed Loan Officers. Our extensive PAID training program is designed to equip candidates with the tools and resources necessary to excel in this role, with earning potential exceeding $100,000. Our mission is to ensure that our clients receive exceptional service and support throughout their mortgage experience.

Training Details:
During the initial training phase, candidates will have the opportunity to work part-time, committing to a minimum of 15 hours per week. Following this, participants will transition into a full-time schedule of 40 hours per week.

Incentives:

  • First-year earning potential of up to $100,000
  • Comprehensive paid training
  • Relaxed work environment
  • Career advancement opportunities within the first month
  • Sales incentives, contests, and raffles
  • Casual workplace atmosphere with catered lunches and company-sponsored events
Key Responsibilities:
  • Manage an unlimited influx of inbound leads.
  • Engage in training and study to obtain a Loan Officer license.
  • Collaborate closely with clients, customer service representatives, loan officers, underwriters, and processors.
  • Process applications, conduct credit checks, and familiarize oneself with CrossCountry Mortgage's internal loan origination system (Encompass).
  • Develop strategies for client retention and follow-up.
  • Act as a brand ambassador for CrossCountry Mortgage, promoting our services as a preferred lender.
  • Learn and effectively utilize various in-house systems at CrossCountry Mortgage.
Qualifications and Skills:
  • Prior experience in a call center is preferred.
  • Experience in lead generation is beneficial.
  • Proficient in Microsoft Word and Outlook.
  • Basic understanding of lead management.
  • Strong communication skills.
  • Ability to juggle multiple responsibilities effectively.
This job description is intended to provide essential information regarding the scope of the position and the general nature of work performed by individuals in this role. It is not an exhaustive list of qualifications, skills, duties, responsibilities, or working conditions associated with the position.

CrossCountry Mortgage, LLC is committed to offering more than just a job; we provide a pathway to a fulfilling career.

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