Bar Service Professional

2 weeks ago

Cambridge, Massachusetts, United States Charles Hotel Full time

Position Overview:

Situated at the Lobby Level of Charles Hotel, Noir is a premier cocktail establishment, committed to artistry and hospitality. Our goal is to merge our local community with our international guests in a setting that embodies genuine service, delivering excellence in our offerings.

In this position at Noir, you will have the chance to express your individuality, unleash your creativity, and expand your knowledge of cocktail culture. The ideal candidate possesses a keen interest in learning and sharing insights about cocktails, wines, culinary pairings, and brewing techniques. Exceptional communication skills and the ability to adapt to diverse situations are essential. Team collaboration is fundamental to our operations, and a willingness to work harmoniously with colleagues during peak service times is crucial. Our team comprises individuals from various backgrounds, and we encourage your unique contributions to enhance our culture while ensuring consistency in our offerings and service standards. Comprehensive training will be provided by management, and timely completion of training is expected.

Benefits of Joining The Charles Hotel:

  • Affordable Blue Cross Blue Shield medical insurance starting from $1.16* weekly
  • Access to a 401(k) plan with company matching
  • Eight paid holidays annually plus an additional personal day
  • Travel perks across multiple brands
  • Complimentary daily meals
  • Free access to the fitness center
  • Discounted daily parking at $5
  • $1000 referral bonus

*Rates are subject to change

Qualifications:

  • Proficient verbal and written communication skills in English are required.
  • A minimum of one year of experience in a bar or similar environment is preferred.
  • Familiarity with order and payment systems is expected.
  • This role requires full mobility, continuous fast-paced movement, and the ability to lift and carry up to 40 pounds, as well as push food carts weighing up to 100 pounds. Must be capable of serving cocktails on a tray.
  • Flexibility to work evenings and weekends is essential.

Key Responsibilities:

  • Adhere to The Charles Hotel standards and regulations to promote safe and efficient hotel operations.
  • Meet certification requirements relevant to the position, including Alcohol Awareness and Food Handlers Safety.
  • Understand the organization of the restaurant and lounge, and the roles of each position.
  • Possess thorough knowledge of the products and services provided by Noir and The Charles Hotel.
  • Serve guests with all food and beverage needs in a warm, friendly, courteous, and professional manner.
  • Clear, clean, and reset tables as necessary.
  • Be knowledgeable about the operation of the P.O.S. system.
  • Attend to both bar and table guests.
  • Handle cashiering functions, including closing checks and end-of-shift paperwork.
  • Execute opening and closing procedures and side work duties according to assigned station rotation.
  • Ensure tables and side stands are kept stocked, tidy, and clean.
  • Perform any additional duties as requested by management.

About The Charles Hotel:

The Charles Hotel experience reflects the vibrant diversity of Cambridge. This urban sanctuary offers something for every visitor to the Boston area. Guests can immerse themselves in the academic atmosphere by attending lectures at Harvard, enjoy a leisurely walk along the Charles River, explore downtown Boston, or dine at some of the finest restaurants in the Boston and Cambridge areas, including Henrietta's Table.

As an independent property, The Charles Hotel provides luxurious accommodations with all the comforts of home. Guest rooms blend New England decor with modern technology. With 18,000 square feet of versatile indoor and outdoor banquet space, we offer a range of options for any event.

Located just minutes from downtown Boston and numerous world-class attractions, The Charles is a AAA Four Diamond Hotel and a proud member of Preferred Hotels and Resorts.

Company Overview:

As a global leader in third-party hotel management, our expanding portfolio includes over 1,550 hotels across all 50 states and 22 countries, featuring top international lodging brands, luxury hotels, destination resorts, and lifestyle hotels. Our associates worldwide are dedicated to serving our guests and achieving exceptional results, thriving in a culture that inspires everyone to excel. Discover a world of opportunities with Aimbridge Hospitality.

Employee Benefits:

After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes:

  • Now offering Daily Pay - inquire with your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

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