Service Supervisor

4 weeks ago


Cambridge, Massachusetts, United States Micro Center Full time

We are currently seeking a self-motivated, results-oriented SERVICE OPERATIONS SUPERVISOR in our Computer Service Repair and Knowledge Bar. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ yearsThe SERVICE OPERATIONS SUPERVISOR is responsible for the operational aspects, goals, and metrics of the Computer Service Repair Department.Ensures parts orders and returns are executed accurately and within timeframes specified and store stock quality control.Responsible for vendor relationship management (parts cost, margin, SLA)At least one year of related supervisory or management experience in a service facility, retail service department, or tech support environment preferred.Ability to effectively communicate information verbally in one-on-one and small or large group situations to customers and other Micro Center Associates.At Micro Center, we empower our employees to set their sights high and blaze their trails.Join our team and see how hard work, loyalty, competitive spirit, and unwavering commitment to the customer can take you and your career to new places.



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