Insurance & Intake Coordinator

5 days ago


Glen Allen, Virginia, United States Local Infusion Full time
Job Description

**About Us**

Local Infusion is a healthcare company that specializes in delivering infusion therapy to patients with chronic autoimmune disease. We are a team of innovators, clinicians, and technologists who are passionate about improving patient outcomes and making infusion therapy more affordable.

**Job Summary**

We are seeking an experienced Insurance & Intake Coordinator to join our team. As an Insurance & Intake Coordinator, you will be responsible for handling all aspects of the infusion referral process, including obtaining authorizations, financial counseling, and benefit investigation. You will also be responsible for liaising with referring providers to obtain documentation necessary for treatment and communicating the status of their patients.

**Key Responsibilities**

  • Handle all aspects of the infusion referral process, including obtaining authorizations, financial counseling, and benefit investigation.
  • Liaise with referring providers to obtain documentation necessary for treatment and communicate the status of their patients.
  • Communicate referral process and status to patients in a customer-centric way.
  • Openly communicate with referring/prescribing providers.
  • Assist in maintaining medical inventory and office supplies.

**Requirements**

  • Passion for Patient Care and Delivering Exceptional Patient Experiences.
  • Health Care Experience Required.
  • Prior Experience in Infusion is Preferred.
  • Insurance Prior Authorization Experience.
  • Medical Terminology Experience.
  • Overall Medical Insurance Experience.
  • Ability to quickly grasp new apps.
  • Experience and strong familiarity utilizing Electronic Health Records (EHR) systems.

**What We Offer**

  • Salary for this role will be $25/hr.
  • Medical, dental, and vision insurance through our employer plan.
  • Short- and long-term disability coverage.
  • Matching 401k.
  • 15 Days PTO — and we want you to take it.
  • Competitive paid parental leave and flexible return to work policy.

**Equal Employment Opportunity**

Local Infusion is an Equal Employment Opportunity (EEO) Employer. We fundamentally believe that a more diverse and inclusive team leads to a stronger company more able to achieve our vision.



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