HR Service Excellence Manager

5 days ago


Omaha, Nebraska, United States The Reserves Network Inc Full time
Job Description

The Reserves Network Inc is seeking a highly skilled HR Service Excellence Manager to lead the charge in providing exceptional service excellence in our Shared Services environment.

Key Responsibilities:
  • Drive Excellence: Collaborate with cross-functional teams to implement and enhance HR systems, ensuring seamless service delivery and continuous improvement.
  • Lead a Team: Oversee a team of HR professionals focused on providing top-notch support to employees, prioritizing excellence in every interaction.
  • Strategic Partnership: Foster strong relationships with stakeholders to identify areas for improvement and develop strategic plans to enhance service delivery.
What We Offer:
  • Competitive Compensation: Industry-leading salary based on experience and qualifications.
  • Comprehensive Benefits: Health, Vision, and Dental Insurance, 401(k) plan, and generous PTO.
  • Professional Growth: Opportunities for career advancement and professional development within The Reserves Network Inc.
Requirements:
  • Experience: 4+ years of experience in improving service quality in HR operations or shared services.
  • Knowledge: Highly knowledgeable in best practices in HR service delivery.
  • Skills: Strong analytical and critical thinking skills, with the ability to troubleshoot and optimize service delivery processes.


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