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Sales and Service Manager

2 months ago

Omaha, Nebraska, United States Sol's Jewelry & Loan Full time
Job Summary

We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Sol's Jewelry and Loan. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the store, providing exceptional customer service, and driving sales growth.

Key Responsibilities
  • Store Operations: Ensure the store is running smoothly and efficiently, maintaining a positive and productive work environment.
  • Customer Service: Provide outstanding service to customers, ensuring they receive a friendly and welcoming experience.
  • Team Management: Recruit, train, and develop a high-performing team of Sales Associates, providing coaching and mentoring to help them achieve their goals.
  • Sales and Marketing: Develop and implement sales strategies to drive revenue growth, and market merchandise to attract new customers.
  • Inventory Management: Ensure proper inventory levels, making solid and purposeful loans to maximize profitability.
  • Financial Management: Handle cash and negotiable items in accordance with established policies and procedures.
  • Reporting and Analysis: Track and report sales and customer activity daily, providing insights to inform business decisions.
Requirements
  • Education: Associate degree in Business, Marketing, or related field preferred.
  • Experience: 3 years' experience in a fast-paced, dynamic environment, including pawn, retail/sales, restaurant management, hospitality, or comparable.
  • Skills: Strong leadership and communication skills, ability to multitask, and proficiency in English.
  • Benefits: Paid vacation, Simple IRA, Holiday Pay, Short-term Disability, Accident/Hospitalization Insurance, and Employee Discount.
Working Conditions
  • Work Environment: Sales floor or warehouse environment.
  • Physical Demands: Ability to work standing for long periods, walk up flights of stairs, and lift up to 50 lbs.
  • Availability: Availability to work flexible shifts, including weekends, holidays, and evenings as needed.