Beverage Service Manager

7 days ago


Omaha, Nebraska, United States Restaurants, Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Mixology Specialist to join our team at Restaurants, Inc. as a Bartender at Stokes Grill. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.

Key Responsibilities:
  • Drink Preparation and Service: Mix and serve a variety of cocktails, beers, wines, and other beverages to patrons, adhering to standard recipes and procedures.
  • Guest Interaction: Greet guests promptly, introduce yourself, and provide excellent salesmanship through suggestive selling.
  • Team Collaboration: Work effectively with fellow team members to ensure seamless service and a positive atmosphere.
  • Food and Beverage Service: Serve food and beverages in a timely and courteous manner, adhering to company policies and procedures.
  • Responsible Alcohol Service: Provide responsible alcohol service, adhering to company policies and state and local regulations.
  • Order Management: Ring in orders correctly and in a timely fashion to ensure accurate ticket times.
  • Table Management: Seat guests, answer phones, and bus tables in a timely and efficient manner.
  • Cash Handling: Perform cash outs correctly and in a timely fashion.
  • General Cleanliness: Maintain a clean and organized workspace, adhering to company standards.
  • Side Work and Maintenance: Complete side work duties and maintain equipment and facilities.
  • Guest Feedback: Observe guests and report any concerns or complaints to management prior to their departure.
  • Final Greetings: Provide sincere final greetings to guests and invite them to return.
Physical Requirements:
  • Communication: 100% ability to communicate clearly in English.
  • Physical Demands: 100% ability to walk and stand for long periods of time (6-8 hours).
  • Manual Dexterity: 80% ability to reach, bend, stoop, wipe, and lift up to 60 lbs.
  • Cash Handling: 50% ability to rate cash register and/or POS/TMX system and make correct change.
Qualifications:
  • Age Requirement: Must be 18 years old to serve alcohol or as state regulations dictate.
  • Personality and Demeanor: Must have a friendly and outgoing personality and demeanor.
  • Problem-Solving: Must be a problem solver and able to keep calm under pressure.
  • Multitasking: Must be able to multitask and stay organized in a fast-paced environment.
  • Physical Abilities: Must be able to perform physical requirements.


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