Installation Coordinator

6 days ago


Phoenix, Arizona, United States ITW Full time
Job Summary

We are seeking a highly skilled Installation Coordinator to join our team at ITW. As an Installation Coordinator, you will be responsible for coordinating and selling installations in our territory, working closely with our sales organizations to promote the sale of our products.

Key Responsibilities
  • Drive overall performance in the installation territory, ensuring customer satisfaction with installed products and promoting future products and services.
  • Build lasting relationships with local branch operations to drive and achieve territory business objectives.
  • Support installation business growth and profitability within assigned territory.
  • Establish and maintain relationships with key customers, including end users, dealers, and sales representatives.
  • Collaborate with territory FEG Sales representatives to ensure total customer needs are met.
  • Develop and maintain relationships with equipment dealers to grow business.
  • Provide local sales support for joint site reviews and surveys with local sales representation.
  • Utilize CRM system for installation quoting and projections.
  • Build and foster relationships with subcontractors, focusing on competitive and fair pricing.
  • Participate in monthly CRM Sales meetings, providing updates on installation projects.
  • Partner with Branch Operations to ensure timely and accurate scheduling of install projects.
  • Manage multiple projects simultaneously, paying strict attention to detail.
Requirements
  • Bachelor's degree and a minimum of 4 years of relevant experience.
  • Commercial Food Equipment knowledge a plus.
  • Strong customer relations skills and financial acumen.
  • Ability to communicate effectively verbally and in writing.
  • Strong interpersonal skills working with internal and external customers.
  • Demonstrated initiative with ability to work both independently and with a team.
  • Ability to adapt to changing circumstances, remain calm in stressful situations, and adjust plans to meet changing needs.
  • Ability to continuously learn and grow from successes and mistakes, is attentive to details and accuracy, and goal-oriented.
  • Excellent organization and time management skills, with the ability to manage multiple priorities and meet deadlines.
  • PC proficient in Microsoft Office applications, such as Word, Excel, PowerPoint, and Outlook.
  • Exposure and baseline knowledge of P&L statement (specifically profitability and margins).


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