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Installation Technician

2 months ago

Phoenix, Arizona, United States STERIS Full time

Job Summary

We are seeking a skilled Medical Equipment Specialist to join our team at STERIS. As a Medical Equipment Specialist, you will be responsible for providing complete equipment installation, in accordance with plans and specifications, including scheduling, delivery, installation, check-out, and final inspection of equipment.

Key Responsibilities

  • Collaborate with Installation Project Managers to schedule product installation in coordination with equipment delivery, customer availability, and construction schedules.
  • Verify rough-in dimensions and utilities are adequate to meet equipment specifications. Ensure doorways, elevators, and hallways are sufficient to allow equipment transport to installation site.
  • Verify that equipment delivered to the customer matches the order. If the order does not match, contact Installation Project Manager for direction.
  • Perform installation of STERIS products, including, but not limited to: uncrating; assembling; setting or lifting product into place; leveling; connecting utilities; and testing unit.
  • Must be capable of independent work. Complete service documentation electronically.
  • Test unit with live utilities and initiate a basic cycle to verify the integrity of the installation work performed.
  • Provide daily updates to keep all parties informed and ensure timely in-service, hand off to local technicians, and customer satisfaction.
  • Ensure Customer satisfaction through post-installation activities to include disposal of all associated packing and shipping crate material, ensuring equipment is wiped down and fingerprints are removed, and addressing any questions/issues before leaving the site.
  • Maintains courteous and professional demeanor when working with customers, contractors, management, and fellow employees. Utilize customer protocols when entering and exiting facilities and abide by all STERIS and Customer Health & Safety protocols and procedures.
  • Maintain tools. Submit an annual inventory to assigned manager.
  • Maintain an installation materials inventory (consumable products) in line with scheduled installation activity.
  • Other duties as assigned.

Requirements

  • High School Diploma/GED with 5+ years of experience, or an Associate's degree in Electronics, Mechanical or similar degree, plus 1+ year(s) of related experience.
  • Excellent interpersonal and Customer communication skills (verbal and written).
  • Strong technical and troubleshooting skills.
  • Proficiency in computers and Windows software.
  • Plumbing, electrical, and mechanical knowledge.
  • Flexibility to handle multiple and changing priorities.
  • Ability to work flexible hours, sometimes outside 'normal business hours' and travel to support business needs.
  • Valid driver's license.

Physical Requirements

  • This position requires routine walking, bending, kneeling, and squatting, sitting, standing, reaching, twisting, pushing, pulling and grasping.
  • Perform work from floor level to above shoulder height. This may include using ladders and/or scaffolds.
  • Routinely lift/lower/carry 1 to 35 pounds and occasionally lift/lower 36 to 49 pounds.
  • Walking and standing for extended periods of time.
  • Working in confined spaces and variable temperatures.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.