Contact Center Representative
3 days ago
- Handling inbound and outbound contacts with professionalism and courtesy;
- Ensuring first call resolution through effective problem-solving and communication;
- Researching systems for missing information as necessary;
- Collaborating with other departments to resolve complex issues;
- Documenting and processing customer claims in relevant systems;
What You Can Expect from this role: A competitive salary of $45,000 - $55,000 per year, depending on experience, along with opportunities for growth and professional development within our organization.
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Contact Center Representative
2 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeWe're seeking a highly motivated and customer-focused individual to join our Contact Center team as a Contact Center Representative! In this role, you'll be the primary point of contact for customers, responding to their inquiries and resolving any issues they may have.You'll work closely with our sales and support teams to ensure that customer needs are met...
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Contact Center Representative
2 days ago
Las Cruces, New Mexico, United States Mass Markets Full timeMass Markets is seeking a dedicated Contact Center Representative to provide top-notch customer service to our clients. As a Contact Center Representative, you will handle inbound and outbound calls, emails, and chats in a professional and timely manner.The ideal candidate will possess excellent communication and problem-solving skills, with the ability to...
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Contact Center Representative
2 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob SummaryContact Center Representative OpportunityMass Markets is seeking an experienced Contact Center Representative to join our team. As a key contributor to our contact center, you will provide exceptional customer service, resolve issues efficiently, and maintain accurate records of customer interactions.Key Responsibilities:Provide timely and...
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Contact Center Representative
2 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full time**About the Role:**We are looking for a highly motivated Contact Center Representative to join our team at Mass Markets. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through various communication channels.**Responsibilities Include:**Responding to customer inquiries and resolving...
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Financial Services Contact Center Representative
2 weeks ago
Las Cruces, New Mexico, United States MCI Careers Full timeContact Center Representative - Financial ServicesWe are seeking a skilled and dedicated Contact Center Representative - Financial Services to join our team at MCI Careers. As a customer-facing representative, you will be responsible for providing top-notch service to our clients in the financial services sector. This is an experienced-level position that...
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Contact Center Professional
3 weeks ago
Las Cruces, New Mexico, United States MCI Careers Full timeContact Center OpportunityWe are seeking highly skilled and motivated individuals to join our Contact Center team as Call Center Representatives. In this role, you will be responsible for handling customer calls, emails, and chats, providing exceptional service and support.The estimated annual salary for this position is around $27,500, making it a...
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Contact Center Professional
2 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeAbout the JobThis is a unique opportunity to join Mass Markets as a Contact Center Representative. As a member of our team, you'll play a critical role in delivering exceptional customer service and ensuring customer satisfaction.Key RequirementsExcellent communication and problem-solving skillsAbility to work in a fast-paced environmentBasic computer skills...
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Las Cruces Contact Center Associate
3 days ago
Las Cruces, New Mexico, United States Mass Markets Full timeBecome a part of our dynamic Las Cruces team as a Contact Center Associate! As a Service Delivery Representative, you will play a crucial role in ensuring that customers receive prompt and courteous service through inbound and outbound contacts.About the JobYou will be responsible for researching systems to find missing information, coordinating with other...
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Contact Center Agent
2 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full time**Job Description:**We are looking for a highly motivated Contact Center Agent to join our team at Mass Markets. In this role, you will be responsible for handling inbound and outbound contacts in a professional manner, ensuring first call resolution and providing excellent customer service.**Responsibilities Include:**Handling inbound and outbound calls,...
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Contact Center Specialist
2 weeks ago
Las Cruces, New Mexico, United States MCI Careers Full timeAbout the RoleThe Contact Center Specialist is an exciting opportunity to work with a variety of clients, handling inbound calls, emails, and chats. You will provide top-notch customer service, resolve issues efficiently, and exceed customer satisfaction goals.This role requires strong problem-solving skills, a friendly demeanor, and the ability to multitask...
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Inbound Contact Representative
3 days ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob Description: Inbound Contact Representatives at Mass Markets are responsible for providing top-notch customer service to our clients. This includes handling phone calls, emails, and chats in a professional and courteous manner.Your key responsibilities will include resolving customer complaints and concerns, answering questions about products and...
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Contact Center Agent
2 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeAbout the RoleIn this dynamic role, you will have the opportunity to work in a fast-paced contact center environment, resolving customer inquiries and concerns in a professional and courteous manner.ResponsibilitiesProvide excellent customer service through phone, email, or chatUtilize company systems to research and resolve customer issuesCollaborate with...
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Contact Center Professional
2 days ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob DescriptionAs a Contact Center Professional at Mass Markets, your duties will include:• Handling customer inquiries via phone, email, or chat• Resolving customer complaints in a fair and professional manner• Providing accurate information about products and services• Collaborating with colleagues to achieve team goalsCompensation and BenefitsWe...
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Contact Center Service Specialist
2 weeks ago
Las Cruces, New Mexico, United States MCI Careers Full timeJob OverviewMCI Careers is seeking a Contact Center Service Specialist to provide exceptional customer service and support through inbound calls, emails, and chats.Key Responsibilities:Answer inbound calls from customers and respond to their inquiries and concernsProvide product information and sales support to customersMeet or exceed performance metrics and...
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Contact Center Specialist
2 weeks ago
Las Cruces, New Mexico, United States MCI Military Recruitment Full timeOverview">This exciting opportunity offers a chance to join our team as a Sales and Support Professional in a dynamic contact center environment. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, answering questions, resolving issues, and upselling new products and services.Key...
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Incoming Contact Handler
2 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob Title: Incoming Contact HandlerCompany Overview: Mass Markets is a leading provider of customer service solutions.Job Summary: We are seeking a skilled Customer Service Specialist to join our team. As a Call Center Representative, you will be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner.Main...
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Multilingual Call Center Representative
2 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeAbout the JobMass Markets is a leading provider of innovative solutions, and we're looking for a skilled Multilingual Call Center Representative to join our team. In this role, you'll be responsible for handling incoming customer contacts in a professional and courteous manner.Your primary goal will be to ensure first call resolution by effectively resolving...
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Contact Center Specialist
3 days ago
Las Cruces, New Mexico, United States Mass Markets Full time**Career Opportunities at Mass Markets**At Mass Markets, we are dedicated to providing exceptional customer service and creating opportunities for growth and development. As a Customer Service Agent, you will be part of a dynamic team that values teamwork, integrity, and respect.Key ResponsibilitiesContact Customers: Handle inbound and outbound calls,...
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Banking Industry Contact Center Expert
1 week ago
Las Cruces, New Mexico, United States MCI Military Recruitment Full timeAbout the JobWe are seeking a highly skilled and experienced Banking Industry Contact Center Expert to join our team. This role will involve providing exceptional service to bank customers, resolving their queries and issues in a timely and professional manner. If you have a strong background in banking and a passion for delivering excellent customer...
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Inbound Contact Center Agent
3 days ago
Las Cruces, New Mexico, United States Mass Markets Full timeMission-driven and innovative company seeks Sales Support Specialist to join its rapidly growing team! As a key member of our customer service department, you will play a vital role in ensuring customer satisfaction and loyalty.This is an excellent opportunity to develop your skills and expertise in sales and customer service. You will be responsible for...