Las Cruces Contact Center Associate

3 weeks ago


Las Cruces, New Mexico, United States Mass Markets Full time

Become a part of our dynamic Las Cruces team as a Contact Center Associate As a Service Delivery Representative, you will play a crucial role in ensuring that customers receive prompt and courteous service through inbound and outbound contacts.

About the Job

You will be responsible for researching systems to find missing information, coordinating with other departments to resolve issues, and accurately documenting and processing customer claims in appropriate systems. Your exceptional communication skills and problem-solving abilities will enable you to provide top-notch service to our customers.

We anticipate the annual salary for this role to be approximately $42,000, taking into account factors such as location and industry standards.

Benefits

Mass Markets prioritizes the well-being of its employees, offering a comprehensive package of benefits to support your health, happiness, and career growth. These may include [insert benefits].



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