Restaurant Operations Manager

4 days ago


Burlington, Massachusetts, United States SWRG INC Full time
Job Summary

The Restaurant Manager is responsible for overseeing the daily operations of the food service department at SWRG INC. This includes managing staff, ensuring excellent guest service, and maintaining a clean and safe environment.

Key Responsibilities
  • Manage and direct the work of the food service department, including hiring, training, and disciplining staff.
  • Ensure excellent guest service by addressing complaints and issues promptly and professionally.
  • Maintain a clean and safe environment by adhering to company and restaurant-specific policies and procedures.
  • Utilize company business systems effectively, including POS, HIS, and labor management systems.

Requirements
  • Hospitality degree preferred; high school diploma required.
  • Prior work experience in a restaurant or hospitality position required.
  • ServSafe Food and Alcohol Certification required.

Working Conditions
  • Restaurant generally open 7 days a week; 365 days per year.
  • Restaurant Manager usually works 50-55 hours a week.
  • Must have the ability to exert fast-paced mobility for entire shift.


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