Restaurant Operations Manager

21 hours ago


Burlington, Massachusetts, United States Fogo de Chão Full time
General Manager Job Description

Fogo de Chão is seeking a highly skilled and experienced General Manager to lead our restaurant operations. As a key member of our team, you will be responsible for driving business growth, ensuring exceptional guest experiences, and fostering a positive work environment.

Key Responsibilities:
  • Oversee restaurant operations, including front-of-house and back-of-house management.
  • Develop and implement strategies to increase revenue and improve profitability.
  • Lead a team of restaurant leaders, providing guidance and support to ensure excellent guest service and quality of food.
  • Partner with sales managers to grow group dining sales and execute events.
  • Develop and execute the Manager in Development Program for new managers.
  • Ensure guest satisfaction and brand consistency through quality of service and product.
  • Monitor key performance indicators and make data-driven decisions to drive business growth.
  • Stay up-to-date on local and industry dining trends to inform business decisions.
Requirements:
  • 5 years of restaurant operations experience, with 3 years of churrasco and churrascaria cuisine knowledge preferred.
  • High school diploma or equivalent required; bachelor's degree in hotel/restaurant management desirable.
  • Proficient in food planning, purchasing, sanitation, security, company policies, and personnel management.
  • Occasional travel required.
Physical Demands:

The employee must frequently lift and/or move up to 25 pounds. Must have a high level of endurance and mental acuity to manage conflict and deal successfully with high-stress situations.

Fogo de Chão offers a comprehensive benefits package, including medical, dental, and vision insurance, company-paid life insurance, and short-term disability. We also offer a voluntary benefits package, including critical illness, hospital indemnity, accident coverage, permanent life, and pet insurance.

Fogo de Chão is an Equal Opportunity Employer and participates in the E-Verify program.



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