Customer Service Representative
1 week ago
We are seeking a highly skilled and bilingual Customer Service Representative to join our team at MAXIMUS. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, navigating complex healthcare plans, and ensuring that our customers receive the best possible experience.
Responsibilities- Provide customer service for basic and routine inquiries and problems via multiple channels
- Use computerized systems for tracking, information gathering, and troubleshooting
- Provide feedback and input on call trends, processes, procedures, and training
- Respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff
- Follow policies and standard operating procedures, including filling out timesheets and adhering to privacy and HIPAA rules
- High School diploma or equivalent with 6 months of customer service experience
- Fluency in English and Spanish
- Ability to work within established turnaround times
- Excellent interpersonal skills and ability to organize simultaneous tasks
- Ability to work as a member of a team
- Bilingual base rate $18.92/hr. + 10% shift differential for evening shifts
- $1800 + in bonus opportunities, including training completion, referrals, and more
- Paid accrued Sick Leave and PTO plus 11 paid holidays
- Company-paid, base employee Medical Coverage
- Employee Assistance Program (EAP)
- Employee Wellness and Discount Programs
- Flexible scheduling options
- A supportive environment with career development and promotional opportunities
At MAXIMUS, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter.
-
Customer Service Representative
6 days ago
El Paso, Texas, United States Spark Theory Innovations Full timeUnlock Your Potential as a Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment? We're seeking a talented Customer Service Representative to join our team at Spark Theory Innovations.About the RoleAs a Customer Service Representative, you'll be the face of our...
-
Customer Service Representative
1 week ago
El Paso, Texas, United States Spark Theory Innovations Full timeJob DescriptionAre you looking for a challenging and rewarding career in customer service? Do you have excellent communication and problem-solving skills? We are seeking a highly motivated and dedicated Customer Service Representative to join our team at Spark Theory Innovations.As a Customer Service Representative, you will be responsible for providing...
-
Customer Service Representative
2 weeks ago
El Paso, Texas, United States Circle K Full timeCustomer Service Representative Job DescriptionCircle K is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing prompt and courteous customer service, resolving customer issues, and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide...
-
Customer Service Representative
3 weeks ago
El Paso, Texas, United States Spark Theory Innovations Full timeUnlock Your Potential as a Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment? We're seeking a talented Entry-Level Customer Service Representative to join our team at Spark Theory Innovations.About the RoleAs a Customer Service Representative, you'll play a...
-
Customer Service Representative
4 weeks ago
El Paso, Texas, United States UniFirst Full timeCustomer Service RepresentativeUniFirst is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Handle...
-
Customer Service Representative
3 weeks ago
El Paso, Texas, United States UniFirst Full timeCustomer Service RepresentativeUniFirst is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Handle...
-
Customer Service Representative
3 weeks ago
El Paso, Texas, United States Burnett Specialists Staffing & Recruiting Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Burnett Specialists Staffing & Recruiting. As a Customer Service Representative, you will be responsible for taking orders and referrals from hospitals and physicians' offices, handling multiple phone lines, and providing exceptional...
-
Customer Service Representative
3 weeks ago
El Paso, Texas, United States U-Haul Full timeCustomer Service RepresentativeU-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need.Responsibilities:Assist customers with U-Haul products and servicesUse U-Scan technology to...
-
Customer Service Representative
1 week ago
El Paso, Texas, United States Home Insurance Agency Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences, resolving customer complaints, and ensuring high levels of customer satisfaction.Key...
-
Customer Service Representative
1 month ago
El Paso, Texas, United States UniFirst Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at UniFirst. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving any issues that may arise.Key ResponsibilitiesHandle customer...
-
Customer Service Representative
5 days ago
El Paso, Texas, United States Burnett Specialists Staffing & Recruiting Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Burnett Specialists Staffing & Recruiting. As a Customer Service Representative, you will be responsible for taking orders and referrals from hospitals and physicians' offices, handling multiple phone lines, and providing exceptional...
-
Customer Service Representative
2 weeks ago
El Paso, Texas, United States Teleperformance USA Full time{"h1": "Customer Service Representative Job Description", "p": "At Teleperformance USA, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and finding...
-
Customer Service Representative
6 days ago
El Paso, Texas, United States Sedgwick Full timeCustomer Service and Claims RepresentativeSedgwick is seeking a highly motivated and detail-oriented Customer Service and Claims Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and resolving claims in a timely and efficient manner.Key Responsibilities:Assign new...
-
Customer Service Representative
3 weeks ago
El Paso, Texas, United States Sedgwick Full timeCustomer Service and Claims RepresentativeSedgwick is seeking a highly motivated and detail-oriented Customer Service and Claims Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and resolving claims in a timely and efficient manner.Key Responsibilities:Assign new...
-
Customer Service Representative
3 weeks ago
El Paso, Texas, United States careermount Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to...
-
Customer Service Representative
5 days ago
El Paso, Texas, United States Omni Interactions, Inc. Full timeCustomer Service Representative OpportunityWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Omni Interactions, Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through inbound phone calls, chat messages, and emails.Key...
-
Customer Service Representative
2 days ago
El Paso, Texas, United States Kids Dental Brands Full timeJob Title: Call Center RepresentativeWe are seeking a highly motivated and customer-focused Call Center Representative to join our team at Kids Dental Brands. As a Call Center Representative, you will be the first point of contact for our patients and will play a critical role in providing exceptional customer service and support.Key Responsibilities:Answer...
-
Customer Service Representative
3 weeks ago
El Paso, Texas, United States Alamo Auto Supply Full timeCustomer Service RepresentativeAlamo Auto Supply is seeking a highly skilled Customer Service Representative to join our team. As a key member of our front desk team, you will be responsible for delivering exceptional customer service, processing transactions efficiently, and safeguarding company assets.Key Responsibilities:Provide outstanding customer...
-
Customer Service Representative
4 weeks ago
El Paso, Texas, United States Sedgwick Full timeAbout UsSedgwick is a leading provider of claims management and benefits services. We are committed to delivering exceptional service to our clients and their customers.Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for expediting...
-
Customer Service Representative
3 weeks ago
El Paso, Texas, United States Achieve Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and empathetic Customer Service Representative to join our Member Services team at Achieve. As a key member of our team, you will play a vital role in providing exceptional customer experiences and helping our members achieve their financial goals.Job Summary:The Customer Service...