Territory Sales Manager
4 weeks ago
The Territory Sales Manager is a key role within GPM Investments, LLC, responsible for driving new business development and account management within the wholesale fuel division. This position requires a strong focus on recruiting and maintaining profitable branded and unbranded dealer accounts within an assigned territory.
Key Responsibilities:- Ensure details of new account and contract set-up are in place, including pricing, freight, taxes, and invoice requirements.
- Maintain awareness of and report on competitor's sales efforts and programs within assigned territory.
- Build and update account plans for key growth customers, ensuring they meet contract requirements.
- Optimize the Company's return on capital deployed.
- Counsel and provide support to customers on retailing factors, including competitive pricing, customer service, retail facility appearance, and cleanliness.
- Identify opportunities through prospecting, customer relationship management, and other external websites and resources.
- Maintain documentation of sales activities, customer efficiency, and related expenses.
- Prepare and submit sales plans as required.
- Assume accountability for individual site volume performance and attain quantitative and qualitative performance within assigned territory.
- Organize and execute annual client reviews.
- Through oversight and management of Company-approved contractors and vendors, assume responsibility for developing, maintaining, and delivering scope, schedule, and budget of all assigned imaging and customer support projects.
- Must be self-directed and motivated, managing time efficiently by identifying value-added activities and eliminating non-value-added activities that take away from the ability to drive results and be productive.
- Works closely with internal real estate groups, external brokerages, and internet resources to source potential wholesale marketer acquisitions.
- Maintains knowledge of brand requirements as related to brand/site image and procedures and ensures necessary remedies are completed.
- Have a working knowledge of the Petroleum Marketers Practice Act, dealer fuel agreements, and works with new customers to ensure the completion of new and renewal contracts.
- Must be able to understand and analyze Profit and Loss Reports as well as fuel financial and sales reports.
- Partners with customers to develop long-term relationships, generate additional sales, and guide problem resolution discussions.
- Attends various industry conventions and other marketing-based activities and develops professional relationships within these organizations.
- Advises customers on equipment upgrades, assists customers through the purchase or upgrade process by ensuring adherence to all regulations.
- Demonstrates leadership with customers by directing sales calls, managing sales contracts, and closing sales.
- Keep the sales pipeline full while managing opportunities through all stages of the business plan to achieve sales volume.
- Perform analysis of potential new business deals and contract renewals and be able to present proforma to the executive team.
- Maintaining communications between customers and the company.
- Obtain and maintain accurate customer details and documents and all relevant information in CRM.
- Maintain a working knowledge of all relevant customer issues, pricing and billing procedures, and operational issues as well as various brand value programs, image requirements, and brand standards.
- Collect documents and details to obtain a resolution to customer concerns.
- Bachelor's Degree or the equivalent of 3-5 years' experience in the field.
- 5+ years of sales management with a focus on new business development with marketing and merchandising experience.
- Strong written, verbal, and presentation skills.
- Proficiency in Microsoft Suite, including Outlook, Word, Excel, Teams, and PowerPoint.
- Two (2) years of prior customer service experience.
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