Guest Service Representative
1 week ago
Job Summary: We are seeking a dedicated and customer-focused Guest Service Specialist to join our team at Group Management Services.
About the Role: As a Guest Service Specialist, you will play a vital role in providing exceptional customer experiences to our guests. Your primary responsibilities will include:
- Front Desk Operations: Check guests in and out, manage front office records, and generate daily reports.
- Customer Support: Assist guests with purchasing event tickets, merchandise, and making reservations.
- Information Provision: Provide guests with information regarding events and venues.
Requirements: To be successful in this role, you will need:
- Customer Service Experience: A background in customer service, preferably in the hospitality sector.
- Technical Skills: Proficiency in Word, Outlook, and Excel.
- Administrative Skills: Strong numeracy and administrative skills.
Benefits: As a valued member of our team, you will enjoy:
- Competitive Pay: A competitive hourly rate ranging from $15.00 to $18.00.
- Employee Perks: Access to employee perks and benefits.
- Discounted Meals: Discounted meals for team members.
- Additional Benefits: Medical coverage, dental and vision benefits, life insurance, paid time off, and holidays for full-time employees.
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