Ticket Sales and Guest Services Representative

1 week ago


Canton, United States Pro Football Hall of Fame Full time

Become a part of our dedicated team at the Pro Football Hall of Fame

Position Overview: We are seeking a Ticket Sales and Guest Services Representative to support our visitors with ticket purchases and inquiries at the Hall of Fame box office.

Position Type & Schedule: This seasonal role requires availability from 9 a.m. to 7 p.m. daily, including weekends and occasional evenings for special events, with a total of up to 25 hours per week.

Key Responsibilities:

  • Interact with guests in a welcoming manner and provide details about upcoming events
  • Facilitate ticket sales and coordinate museum tours
  • Accurately manage cash and credit transactions
  • Resolve any ticketing concerns efficiently
  • Ensure cleanliness and orderliness at the box office
  • Maintain comprehensive records of ticket sales and visitor attendance
  • Respond to phone inquiries promptly and courteously
Required Qualifications:
  • Enthusiasm for football and engaging with the public
  • Prior experience with cash handling preferred
  • Strong communication and interpersonal abilities
  • Capability to handle multiple tasks in a dynamic environment
  • Flexibility to work weekends, evenings, and holidays
About Our Organization: The Pro Football Hall of Fame is dedicated to fostering diversity and inclusivity, embodying the spirit of football as a unifying sport. We are an equal opportunity employer that appreciates the unique contributions of every individual.

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