Guest Service Specialist

5 months ago


Canton, United States Group Management Services Full time
Guest Service Specialist
Gervasi Vineyard
Canton, Ohio

Gervasi Vineyard's Vision is to become a leading destination winery resort and restaurant group that delivers a world class hospitality experience where people can connect to enhance their lives. We could not make that vision a reality without our passionate employees We promote a dynamic, fun and exciting work environment, and pride ourselves on opportunities for career development.

We are currently hiring a Part-Time Guest Service Specialist.

Duties include, but are not limited to:
  • Checking guests in and out and compiling a report at days end
  • Preparing audits based on the front office ledger
  • Assisting guests with purchasing event tickets, buying merchandise, making reservations etc.
  • Assisting guests, in person or over the phone, with inquiries including but not limited to information regarding events, specific venues etc.
Requirements:
  • Opera Cloud experience a plus but not necessary.
  • High School Diploma or equivalent
  • Customer relations experience, preferably in the Hospitality industry
  • Strong working knowledge of computer software such as Word, Outlook, and Excel
  • Numeracy skills
  • Administrative skills
Benefits:
  • Pay: $15.00-$18.00 an hour
  • All Employees:
    • Employee PERX
    • Discounted meals
  • Full-time Employees:
    • Medical
    • Dental & Vision
    • Life Insurance
    • Paid Time Off
    • Paid Holidays
If you're interested in this position, please submit a current resume

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