Customer Service Representative

2 days ago


Canton, Georgia, United States KFC - Canton Full time
About the Role

KFC - Canton is seeking a highly skilled and customer-focused individual to join our team as a Cashier and Customer Service representative. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide top-notch customer service to ensure guest satisfaction and loyalty
  • Operate cash registers, POS terminals, and other equipment with accuracy and efficiency
  • Maintain a clean and organized store environment, including restocking items and answering phone calls
  • Process transactions, handle customer complaints, and resolve issues in a professional manner
  • Work collaboratively with the team to achieve sales goals and maintain a positive store atmosphere
Requirements
  • High school diploma or equivalent
  • Excellent customer service skills and verbal communication skills
  • Ability to operate cash registers, calculators, and scanners
  • Mathematical skills to handle cash and make change
  • Knowledge of KFC - Canton's products, services, and customer-related policies
Preferred Qualifications
  • High school diploma (or equivalent)
  • Excellent customer service skills
  • Excellent verbal communication skills
  • Ability to operate available equipment
  • Mathematical skills, as needed
  • Knowledge of KFC - Canton's products and services


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