Customer Service Representative

2 months ago


Canton, Ohio, United States Chick-fil-A Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-of-house team, you will be responsible for creating exceptional guest experiences and providing top-notch service to our customers.

Key Responsibilities
  • Welcome and greet guests in a friendly and courteous manner
  • Take and prepare customer orders in a timely and accurate manner
  • Maintain a clean and organized workspace, including the counter, dining room, and restrooms
  • Ensure compliance with health and sanitation guidelines
  • Provide exceptional customer service and resolve any issues or concerns in a professional and courteous manner
Requirements
  • Minimum 14+ years old
  • Must be eligible to work in the United States
  • Must have a source of reliable transportation
  • Ability to safely operate all equipment, pans, dishes, and navigate shelving both high and low
  • Reading, writing, and basic math and verbal communication skills required
  • Works in a hot, noisy, and fast-paced environment
  • Mobility required during shifts
  • Must work well under pressure
  • Must be able to respond to changes or edits to orders quickly and efficiently
Benefits
  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Flexible scheduling to accommodate your needs
  • Positive work environment and team-oriented culture
About Us

Chick-fil-A, Inc. is a family-owned company that has been serving the community for over 75 years. We are committed to providing exceptional customer service and creating a positive work environment for our team members.



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