Customer Service Representative

6 days ago


Canton, Ohio, United States Slim Chickens Full time

About Us

Slim Chickens is a leading national brand in the fast-growing emerging 'better chicken' fast-casual segment. We're a dynamic and innovative company that's passionate about serving high-quality food and providing exceptional customer experiences.

Job Summary

We're seeking a motivated and enthusiastic Team Member to join our team As a Team Member, you'll play a vital role in delivering outstanding customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities

  • Provide exceptional customer service by greeting guests, taking orders, and serving food and beverages in a friendly and efficient manner.
  • Work collaboratively with the team to maintain a clean and organized restaurant environment.
  • Operate a cash register, process transactions, and handle customer payments.
  • Prepare and serve food and beverages to guests, including operating kitchen equipment and following food safety guidelines.
  • Assist with opening and closing procedures, including setting up and breaking down the restaurant.
  • Participate in ongoing training and development to improve skills and knowledge.

Requirements and Competencies

  • High energy and a strong work ethic.
  • Personable with a natural smile and a positive attitude.
  • Outgoing and able to work effectively in a fast-paced environment.
  • Guest-focused and able to provide exceptional customer service.
  • Positive and friendly phone presence.
  • Ability to handle pressure during peak times.
  • Willingness to learn new technologies and procedures.
  • Ability to follow instructions and work independently.
  • Availability to work in other areas of the restaurant as needed.
  • Well-groomed, professional appearance.
  • Positive attitude and self-discipline.
  • Professional demeanor at all times.

About Our Menu

We use only the best ingredients to create our signature menu items, including our famous tenders made from 100% all-natural premium tenderloins. Our time-tested recipe has become a household favorite, locking in flavor with our southern-style buttermilk marinade and lightly breaded by hand with every order. We believe there's no substitute for made-from-scratch and cooked-to-order.

Our Story

From our humble beginnings in Fayetteville, Arkansas, to our current status as a leading national brand, we've remained committed to our original mission and true to our roots. We're proud to have grown to over 200 locations, with many more on the horizon. Every new store brings a renewed dedication to our customers and a passion for serving the best chicken in the industry.



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