Guest Service Specialist

2 weeks ago

Canton, United States Group Management Services Full time

Guest Service SpecialistGervasi VineyardCanton, OhioGervasi Vineyard's Vision is to become a leading destination winery resort and restaurant group that delivers a world class hospitality experience where people can connect to enhance their lives. We could not make that vision a reality without our passionate employees We promote a dynamic, fun and exciting work environment, and pride ourselves on opportunities for career development.We are currently hiring a Part-Time Guest Service Specialist.Duties include, but are not limited to:Checking guests in and out and compiling a report at days endPreparing audits based on the front office ledgerAssisting guests with purchasing event tickets, buying merchandise, making reservations etc.Assisting guests, in person or over the phone, with inquiries including but not limited to information regarding events, specific venues etc.Requirements:Opera Cloud experience a plus but not necessary.High School Diploma or equivalentCustomer relations experience, preferably in the Hospitality industry Strong working knowledge of computer software such as Word, Outlook, and Excel Numeracy skills Administrative skills Benefits:Pay: $15.00-$18.00 an hour All Employees: Employee PERXDiscounted mealsFull-time Employees: MedicalDental & VisionLife InsurancePaid Time OffPaid HolidaysIf you're interested in this position, please submit a current resume

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