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Automotive Service Supervisor

2 months ago


Santa Maria, California, United States Big Brand Tire Full time
Position Overview:
As an Automotive Service Supervisor, you will play a crucial role in achieving and surpassing performance benchmarks by aligning with our organizational strategies.

Key Responsibilities:
- Deliver outstanding customer service by confidently recommending and selling products and services to our clients.
- Act as the primary communication link between customers and the service team.
- Receive comprehensive training to become knowledgeable in our product offerings, including tires and wheels, alongside service and repair operations.
- Uphold the sales strategies and core values of Big Brand Tire and Service to foster long-term customer relationships.

Qualifications:
- Exceptional communication skills to effectively engage with both customers and team members.
- Minimum of 1 year in automotive tire retail and service repair sales, along with 1 year in a supervisory role.
- At least 1 year of experience in the automotive sector or a related field.
- Proven ability to interact with customers in a dynamic environment.
- Confidence in making recommendations, advising clients, and driving sales.
- Detail-oriented with a strong desire to learn and advance within the company.
- Willingness to undergo cross-training to master both sales and hands-on service skills.
- A valid driver's license and a clean driving record are essential.
- Physical capability to lift up to 70 lbs and maintain a posture of continuous bending, crouching, and turning.

What We Offer:
- Competitive compensation structure including manager incentives and commission plans.
- Opportunities for professional growth and skill enhancement in management, sales, and service.
- Comprehensive training and mentorship programs to help you excel in your career.

Benefits:
- Attractive hourly wages with high commission potential, alongside a possible manager incentive bonus, with an effective rate ranging from $58,000 to $85,000 (including Base Pay, Commission, Overtime, and Benefits).
- Flexible work schedules with weekend-only shifts available, including both part-time and full-time positions.
- Opportunities for career advancement.
- Paid time off and holidays.
- Medical, dental, and life insurance options.
- Vision and voluntary life insurance, along with accident coverage.
- 401k plan with company matching.
- Employee discounts and additional perks.

Big Brand Tire & Service has been a trusted name in tire and automotive repair for over 50 years, with a commitment to maintaining a family-oriented atmosphere as we expand across multiple states. We prioritize the development of our dedicated team members and are committed to promoting from within.