Administrative Coordinator

1 week ago

Brooklyn, New York, United States Services for the UnderServed Full time
Administrative Assistant

Scope of Role:

The Administrative Assistant will serve as the primary point of contact for our program, providing exceptional support to program participants and internal stakeholders. This role requires a high level of discretion, integrity, and attention to detail in handling sensitive information and performing various administrative tasks.

Essential Duties & Responsibilities:
  • Provide administrative support, including but not limited to, photocopying, faxing, mailing, filing, and arranging for deliveries.
  • Exercise discretion in handling sensitive information, adhering to HIPAA and agency guidelines.
  • Handle internal and external communications, utilizing phone, email, and written correspondence.
  • Manage the phone system, handling multiple lines and ensuring timely responses to calls and messages.
  • Coordinate with internal and external stakeholders, including staff, clients, visitors, and vendors.
  • Arrange and schedule office calendars, ensuring seamless coordination of meetings and events.
  • Prepare and edit communications, presentations, and other documents, maintaining a high level of accuracy and attention to detail.
  • Manage databases, including data entry into Excel and Electronic Health Records (EHR) systems.
  • File and retrieve documents and reference materials, maintaining a well-organized and efficient filing system.
  • Provide timely, accurate, and clear documentation, adhering to established policies and procedures.
  • Respond to consumer needs promptly, accurately, and with courtesy and respect.
  • Represent the organization in a positive and professional manner to outside resources.
  • Support the mission and values of Services for the UnderServed, drawing attention to behavior that undermines group effectiveness or is inconsistent with core values.
  • Perform additional duties as assigned.
Qualifications:
  • High School Diploma or equivalent required.
  • A minimum of one year of experience in an administrative setting.
  • Some knowledge or experience working in the social service or related field is preferred.
  • Computer literate in Microsoft suite, with skills in Word, Excel, and Outlook.

Preferred Qualifications & Skills:

  • College or continuing education preferred.
  • Bilingual English/Spanish speaking preferred.

Company Overview:

Services for the UnderServed is an equal opportunity employer, committed to fostering a culture built on respect, integrity, support, maximizing individual potential, and continuous quality improvement. We believe in treating people consistently, honestly, and fairly to help them achieve their own goals and the goals of the agency.

We are an affirmative action and equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

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