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Sales Executive In House

4 weeks ago

Chicago, Illinois, United States Hilton Grand Vacations Full time
Job Title: Sales Executive In House

Job Summary:

We are seeking a highly motivated and results-driven Sales Executive In House to join our team at Hilton Grand Vacations. As a Sales Executive In House, you will be responsible for communicating the Hilton Grand Vacations ownership products and programs to our owners and potential owners to generate maximum net sales volume while maintaining a professional and ethical representation of the company.

Key Responsibilities:

  • Welcome clients and present luxury Hilton Grand Vacation Club ownership products to potential buyers.
  • Maintain effective communication with clients and provide follow up to ensure customer happiness.
  • Liaise with Quality Assurance Managers to resolve guest related issues as they arise.
  • Attend all sales training and sales meeting for key information on Hilton Grand Vacation Club product and related updates.
  • Apply selling concepts promoted at Hilton Grand Vacations.
  • Use various forms of communication (email, telephone, online/virtual, and written) to work with Guests and Owners.
  • Perform follow-up interactions to complete a sale online using appropriate HGV technology and adhering to HGV inventory selling guidelines.
  • Generate referral leads with each new customer.
  • Promote a positive work environment and adhere to Hilton Grand Vacation core values and policies.
  • Work well in a team environment.

Benefits:

  • Medical, Dental, and Vision insurance from Day One
  • Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program.
  • Team Member Travel Program - enjoy discounted rates at incredible properties around the globe.
  • Generous Paid Time Off Program
  • Paid Sick Days
  • Team Member Recognition and numerous learning and advancement opportunities

Qualifications:

  • Minimum 1 year of proven sales and customer service experience.
  • Minimum 1 year of previous timeshare/vacation ownership experience.
  • Ability to work a flexible schedule to include weekends and holidays.
  • Proficiency (reading/writing/speaking) in English.
  • Ability to resolve sophisticated customer service issues.
  • Proven ability to adapt to changes in a fast-paced environment.

Preferred Qualifications:

  • 2 + years of previous timeshare/vacation ownership experience preferred.
  • Two years of Hilton Grand Vacations family experience.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.