Global Carrier Managed Service Business Development Manager

5 days ago


Alpharetta, United States Ciena Communications, Inc. Full time
About the Role

Ciena Communications, Inc. is committed to fostering a culture that prioritizes individual growth, well-being, and belonging. As a Global Carrier Managed Service Business Development Manager, you will be part of a matrix team responsible for partnering with Service Providers and Network Operators worldwide to drive long-term growth.

Key Responsibilities
  • Meet and exceed quarterly and annual management objectives, financial bookings, and margin targets.
  • Collaborate with global teams to drive CMS execution and improve value provided to strategic Service Provider and Network Operator partners.
  • Evolve existing services and launch new revenue-generating carrier managed services underpinned by Ciena technology and alliance partner technology.
  • Leverage consultancy approach and methodology to support service creation and monetization into target Service Provider partners.
  • Build new and evolve existing programs to create scale and support monetization efforts and value to partners and Ciena.
  • Collaborate between CMS team members and product units to achieve partner/provider outcomes.
  • Support global consultants and account teams by enabling best practice business development, consulting, marketing, sales enablement, and model team values.
  • Assist in resource priorities and market development fund investment to achieve short and long-term sales growth.
  • Assist global consultant teams to identify, qualify, and develop partnerships with service providers and network operators that align with the long-term strategy.
  • Provide business development and thought leadership initiatives to drive new opportunities and evolve existing services with executive leadership in service providers and operators.
  • Support the global consultant teams to effectively develop sales enablement strategies to grow managed services sales with service providers in both their direct and indirect salesforces.
  • Work with program teams and thought leadership teams to standardize service offers brought to the market.
  • Foster innovation within teams to find new ways to drive positive partner value.
  • Collaborate with Program teams to tie CMS-based initiatives into the value chain of the partner program.
  • Develop CMS content to support and deliver collaboration workshops within global matrix teams, account teams, and potential partners; incorporating GTM synergies to support partner and Ciena initiatives.
Requirements
  • At least 8+ years' experience working in or with Telecommunication service providers and network operators in Sales, Channel Sales, Business Development, Product Management, or Consulting.
  • Ideal candidate will have a minimum of 3 years in a telecommunications consulting role or consulting experience.
  • Experience in the Telecommunications eco-system including Global Carriers, Tier 1 Operators, Tier 2 Operators, Regional Service Providers, MSOs, Submarine Operators, Indirect channel, DC Operators, and Cloud Providers.
  • Experience with Service Provider/Network Operator Product Development Lifecycle and requirements to develop, launch, operationalize, and enable the GTM with new carrier managed services.
  • Experience with Direct and Indirect sales strategy and Wholesale and Enterprise communication services GTM.
  • Experience with channel programs, channel policies, and channel management.
  • Bachelor's degree or equivalent relevant work and leadership experience.
What We Offer

Ciena Communications, Inc. offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.

Annual pay range for this position is $219,800 - $351,200. Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business.



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