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Front Office Coordinator

2 months ago

Tacoma, Washington, United States IRG Physical and Hand Therapy Full time
Join Our Team as a Front Office Coordinator

We are seeking a highly motivated and organized Front Office Coordinator to join our team at IRG Physical and Hand Therapy. As a Front Office Coordinator, you will play a crucial role in ensuring the smooth operation of our front office, providing exceptional patient care, and contributing to the growth and success of our organization.

Key Responsibilities:
  • Manage patient appointments, schedules, and records
  • Process and convert new referrals, collect time-of-service payments, and obtain insurance authorizations
  • Provide exceptional customer service, responding to patient inquiries, and resolving issues in a timely and professional manner
  • Collaborate with the therapy team to ensure seamless communication and coordination of patient care
  • Maintain accurate and up-to-date records, reports, and databases
Requirements:
  • High school diploma or equivalent required; bachelor's degree in a related field preferred
  • 2+ years of experience in a customer-facing position, preferably in a medical or healthcare setting
  • Knowledge of HIPAA laws and compliance regulations
  • Excellent communication, organizational, and problem-solving skills
  • Ability to work in a fast-paced environment, multitask, and prioritize tasks effectively
What We Offer:
  • A competitive hourly rate of $18-$21 per hour, depending on experience
  • A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, paid time off, and sick leave
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment, with a focus on patient-centered care and community involvement
Why Join Our Team?

At IRG Physical and Hand Therapy, we are committed to enhancing the health and wellness of our communities through continuous development, delivering a superior experience, and creating exceptional results. We value our employees and offer a range of benefits and opportunities for growth and development. If you are a motivated and organized individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.