Medical Office Coordinator

4 weeks ago


Tacoma, Washington, United States MultiCare Full time

About MultiCare

MultiCare is a comprehensive regional network of health services dedicated to meeting the health needs of children and families. With a strong commitment to excellence, we provide a wide range of services, including primary care, emergency services, inpatient care, outpatient specialty clinics, and a level IV NICU.

Position Summary

The Medical Receptionist is the first point of contact for patients on behalf of the medical practice. This role is responsible for all aspects of front office duties, including greeting patients, answering calls, scheduling appointments, registration, charge entry, payment posting, and operating office equipment.

Key Responsibilities

  • Provide exceptional customer service to patients, families, and healthcare providers
  • Schedule appointments and manage patient flow
  • Process patient registration, insurance verification, and billing
  • Manage cash handling and reconcile daily transactions
  • Operate office equipment, such as phones, computers, and printers

Requirements

  • Post-secondary education in office administration or a related field
  • Minimum one year of clerical and/or receptionist experience
  • Customer service experience
  • Degree or relevant certificate may be substituted for experience

Why Work at MultiCare?

  • Mission-driven: Partnering for healing and a healthy future for our patients and communities
  • Comprehensive benefits: Competitive salary, medical, dental, and retirement benefits, and paid time off
  • Employee-centric: Named Forbes "America's Best Employers by State" in 2023
  • Lifestyle: Live and work in the Pacific Northwest surrounded by breathtaking natural beauty


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