Spa Experience Coordinator

4 weeks ago


Tacoma, Washington, United States Serenity Spa Full time
Job Title: Spa Experience Coordinator

About the Role:

We are seeking a highly organized and customer-focused Spa Experience Coordinator to join our team at Serenity Spa. As a key member of our front desk team, you will be responsible for ensuring a seamless and enjoyable experience for our guests.

Key Responsibilities:

* Greet and assist spa guests in a friendly and professional manner
* Schedule and confirm appointments via phone, email, or in person
* Provide information about spa services, packages, and promotions
* Maintain accurate client records and appointment schedules
* Handle cash and credit card transactions with precision
* Manage inventory of retail products and assist with product sales

Requirements:

* Previous experience in a customer service or hospitality role preferred
* Excellent communication and interpersonal skills
* Strong organizational and multitasking abilities
* Basic computer skills and familiarity with booking software
* Passion for health, wellness, and the spa industry

Work Schedule:

* Thursday: 11a-8p
* Friday: 11a-8p
* Saturday: 8:30a-5:30p

How to Apply:

If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, please submit your resume and a brief cover letter explaining your interest in the position.
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