Service Operations Supervisor

2 weeks ago


Seattle, Washington, United States Sprague Pest Solutions Full time
Service Operations Supervisor

In the role of Service Operations Supervisor at Sprague Pest Solutions, you will be instrumental in managing service teams and assisting sales staff to meet performance, quality, and expansion objectives. Your key responsibilities will encompass training and mentoring technicians to provide exceptional pest management solutions to our clientele.

Key Responsibilities:

  • Instruct technicians on pest identification and control methods
  • Analyze routing and scheduling for enhanced operational efficiency
  • Collaborate with clients to address service issues and ensure prompt resolution
  • Conduct inspections of technician vehicles and oversee routing to uphold safety and quality benchmarks
  • Draft client proposals for specialized services

About Sprague Pest Solutions:

At Sprague Pest Solutions, we are committed to crafting and implementing pest management strategies that utilize cutting-edge technology and environmentally friendly products to safeguard people, property, and food. Our team is dedicated to delivering exceptional service, emphasizing consistency, accountability, respect, teamwork, and environmental stewardship.

Qualifications:

  • High school diploma or equivalent
  • Valid Driver's License
  • Strong attention to detail and commitment to high standards
  • Motivation for professional growth and knowledge acquisition
  • Competitive mindset towards performance

Preferred Experience:

  • 3+ years in pest management
  • 2+ years in personnel management and business operations
  • 1+ years in customer service or a related area
  • Certifications in pest control, industrial safety, or related fields

Compensation and Benefits:

  • Salary range of $73,000-78,000 plus performance incentives
  • Take-home service vehicle provided
  • Company-issued phone, laptop, uniforms, and safety gear
  • On-the-job training and licensing opportunities
  • Supportive team culture with opportunities for advancement
  • Health, vision, and dental insurance coverage
  • 401K plan with company matching
  • Paid time off and childcare support

Job Overview:

As the Service Operations Supervisor, you will oversee service personnel to achieve performance, quality, and growth targets. Your role will involve engaging with customers, identifying new business opportunities, coaching service staff, and managing inventory effectively. To excel in this position, a stable work history in a physically demanding environment and experience in pest management or related sectors is essential.

Essential Skills:

  • Understanding of safety protocols and procedures
  • Reliability and meticulous attention to detail
  • Professional demeanor and positive outlook
  • Strong communication and teamwork abilities
  • Capability to work independently and adapt to changing circumstances
  • Excellent organizational and time management skills
  • Proficiency in computer applications
  • Compliance with company policies and procedures

Physical Requirements:

This position necessitates standing, walking, lifting, and driving a company vehicle between client locations. You must be prepared to work in varying weather conditions and maintain a clean and safe work environment.

Work Environment:

Your work will take place in diverse client settings, with exposure to seasonal weather and varying noise levels. The role may require frequent client interactions and occasional overnight travel.

W. B. Sprague Company Inc. retains the right to modify job duties and responsibilities as necessary. This position description does not constitute a contract of employment.



  • Seattle, Washington, United States Downtown Emergency Service Center Full time

    Job OverviewShift: Day (6:30am - 5:00pm)Days Off: Sunday, Monday, TuesdayInsurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement PlanAbout Downtown...


  • Seattle, Washington, United States Compass Group Careers Full time

    Job OverviewPosition Title: Food Service Operations SupervisorCompensation Range: $25.45 to $27.45/hourAt Compass Group, we believe in the power of diverse perspectives and inclusive practices to drive our success. Join us on this exciting journey!Are you seeking a role that offers competitive pay, opportunities for personal and professional growth, and a...


  • Seattle, Washington, United States Downtown Emergency Service Center Full time

    Job Type: Full-time Shift: Swing Days Off: Sunday, Monday, Tuesday Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan About DESC: DESC...


  • Seattle, Washington, United States Alaska Airlines Full time

    Company: Alaska AirlinesThe Team: Our airport teams collaborate to ensure a seamless journey for our guests, facilitating their movement from curb to cabin while crafting exceptional experiences. We value individuals who can warmly engage with diverse populations, think quickly on their feet, and adapt to varying schedules. In return, we offer a competitive...


  • Seattle, Washington, United States Downtown Emergency Service Center Full time

    Facilities Supervisor Position OverviewRole Summary:Shift: SwingDays Off: Sunday, Monday, TuesdayInsurance Benefits: Comprehensive coverage including Dental, Life, Long-term Disability, and Medical (no premiums/payroll deductions for employee coverage)Additional Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy,...


  • Seattle, Washington, United States International Executive Service Corps Full time

    Openings: 1Job Overview: As the head of our Central Kitchen Division, the Central Kitchen Operations Supervisor is tasked with managing schedules and overseeing all departmental production to meet planned product transfers. This role encompasses product oversight, food safety compliance, quality assurance, gross margin management, labor oversight, expense...


  • Seattle, Washington, United States Kaiser Permanente Full time

    Job SummaryWe are seeking a highly skilled and experienced Operations Supervisor to join our team at Kaiser Permanente. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our continuing care department, ensuring the delivery of high-quality patient care and services.Key ResponsibilitiesOperational...


  • Seattle, Washington, United States The Buckle Full time

    Join Our Team as a Retail Operations Supervisor The Buckle is on the lookout for skilled and passionate individuals eager to elevate their career in retail management. As a Retail Operations Supervisor, you will collaborate closely with the Store Manager and the Leadership Team to drive operational excellence and enhance the customer experience. Key...


  • Seattle, Washington, United States ABM SERVICES Full time

    Job OverviewPosition: Custodial Operations SupervisorABM Services, a prominent provider of facility management solutions, is seeking a dedicated Custodial Operations Supervisor. With a robust workforce and extensive experience in delivering comprehensive facility services, we cater to a diverse range of properties, ensuring high standards of cleanliness and...


  • Seattle, Washington, United States Bamboo Group Operations LLC Full time

    About the RoleBamboo Group Operations LLC is seeking a highly skilled and experienced Sous Chef to join our team. As a key member of our culinary team, you will be responsible for overseeing the day-to-day operations of our kitchen, ensuring that our high standards of quality and service are consistently met.Key ResponsibilitiesLeadership and Management:...


  • Seattle, Washington, United States ABM SERVICES Full time

    Job OverviewPosition: Janitorial SupervisorABM Services, a prominent provider of facility management solutions, is seeking a dedicated Janitorial Supervisor to oversee the cleaning operations at a designated site. With a robust workforce of over 130,000 employees and a history dating back to 1909, ABM Services excels in delivering tailored facility solutions...


  • Seattle, Washington, United States ABM SERVICES Full time

    Job OverviewPosition: Janitorial SupervisorABM Services, a prominent provider of facility management solutions, is seeking a dedicated Janitorial Supervisor to oversee our cleaning operations. With a robust workforce and extensive service offerings, we cater to a diverse range of facilities, ensuring cleanliness and compliance with industry standards.Key...


  • Seattle, Washington, United States Compass Group USA Full time

    Position Title: Café Operations SupervisorCompensation: $74,000 - $78,000Reports To: General ManagerAbout Us:Join Compass Group USA, a premier provider of dining and event catering services for esteemed institutions across the nation. Our commitment to excellence has earned us recognition as one of the best workplaces in the industry.Job Overview:The Café...


  • Seattle, Washington, United States Ian's Pizza Full time

    Position OverviewCompany: Ian's PizzaAt Ian's Pizza, we pride ourselves on delivering high-quality, affordable pizza made from the finest local ingredients. Our commitment to crafting the best NY-style, hand-tossed pizza is evident in every slice and whole pie we serve.Why Become a Supervisor at Ian's?As a Supervisor, you will be part of a dynamic...


  • Seattle, Washington, United States Keptcompanies Full time

    Company Overview: Kept Companies stands as the foremost self-performing commercial cleaning and maintenance enterprise in the United States. With a diverse portfolio of nine prominent brands and over 100 locations across the country, we cater to various sectors including dining, renewable energy, retail, logistics, and grocery. Our expertise encompasses...


  • Seattle, Washington, United States Red Rock Recruiters Full time

    Job OverviewYOU MUST BE A U.S. CITIZEN TO BE CONSIDERED(This is a US Department of Defense requirement)Key Responsibilities of the Operations SupervisorAs the Operations Supervisor, you will hold paramount authority over all onsite personnel, including direct hires and subcontractors. You will be primarily accountable for project safety, scheduling, and...


  • Seattle, Washington, United States careersatsuitsupply Full time

    Retail Operations SupervisorLocation: Seattle | Department: Retail Contract: Full time Role Overview:As a Retail Operations Supervisor, you will play a crucial role in delivering exceptional customer service at Suitsupply. Your primary responsibility will be to support the Store Manager in overseeing daily operations and ensuring a seamless shopping...

  • Clinical Supervisor

    2 days ago


    Seattle, Washington, United States Downtown Emergency Service Center Full time

    About the RoleWe are seeking a highly skilled and experienced Clinical Supervisor to join our team at the Downtown Emergency Service Center (DESC). As a Clinical Supervisor, you will play a critical role in overseeing the delivery of mental health services to our clients, ensuring that they receive high-quality care and support.Key ResponsibilitiesAssist the...


  • Seattle, Washington, United States Oak View Group Full time

    Position Overview:The Culinary Operations Supervisor plays a pivotal role in ensuring that guests receive exceptional food and beverage services by adhering to the organization's standard recipes. This position involves the preparation and cooking of various dishes, including meats, soups, and sauces, while overseeing all facets of the culinary operation.The...


  • Seattle, Washington, United States Marriott Full time

    Position OverviewThe Culinary Operations Supervisor is responsible for the seamless execution of daily kitchen activities. This role showcases culinary expertise while leading the kitchen team and overseeing all food-related operations. The supervisor focuses on enhancing guest and employee satisfaction while adhering to budgetary constraints. This position...