Clinical Supervisor

4 days ago

Seattle, Washington, United States Downtown Emergency Service Center Full time
About the Role

We are seeking a highly skilled and experienced Clinical Supervisor to join our team at the Downtown Emergency Service Center (DESC). As a Clinical Supervisor, you will play a critical role in overseeing the delivery of mental health services to our clients, ensuring that they receive high-quality care and support.

Key Responsibilities
  • Assist the SAGE Program Manager in planning, implementation, and coordination of long-term case management mental health services.
  • Support and train case management staff to improve care standards and practice skills.
  • Coordinate with DESC programs to ensure successful transition of consumers to long-term case management.
  • Coordinate and participate in psychiatric consultations, clinical supervisions, program meetings, and in-service training of mental health program staff.
  • Coordinate schedule for all aspects of long-term mental health services, including scheduling of individual team members and coverage of office and drop-in center areas.
  • Schedule and conduct quarterly quality assurance reviews of charts of long-term case management consumers.
  • Supervise and review team clinical documentation to ensure that team members maintain current and complete clinical records, and that records comply with the agency's clinical accountability policies and procedures.
  • Oversee compliance with documentation requirements of relevant WACs, King County, PHP, and other funding sources (as applicable), in conjunction with Clinical Programs Contracts and Quality Assurance Manager.
  • Provide individual supervision and consultation for team members.
  • Conduct performance evaluations of clinical staff on a scheduled basis and keep supporting documentation in confidential files.
  • Participate as a regular member of various committees to ensure efficient, accurate, and quality work performed by self and supervisees.
  • Track various matters through chart review and database reports to ensure timeliness and accuracy of program work.
  • Maintain familiarity with agency and mental health system policies and procedures and ensure adherence to these procedures. Identify need, and advocate for, modification to procedures.
  • Establish and maintain cooperative relationships with human service organizations that provide resources needed by mental health consumers, and with other agencies in the mental health and social service system.
  • Provide clinical case management services for a small caseload, and, as needed, to support team members.
  • Collaborate with non-mental health DESC staff to ensure tight continuity of care for consumers using other DESC services.
  • Teach and promote outreach services and active integration of recovery-based service with all clients.
  • Other duties as assigned.
Requirements
  • Eligible for a Licensed AAC credential or any other superseding credential that meets RCW requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses.
  • Master's degree in social work, psychology, or other relevant behavioral science or Bachelor of Nursing degree with specialty in mental health.
  • One or more years' experience in community-based behavioral health services.
  • Experience working with adults experiencing homelessness, mental illness, and/or substance use disorders.
  • Possess the skills and attitude to provide sound clinical and administrative supervision.
  • Ability to communicate and work effectively with staff from various backgrounds.
  • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior.
  • Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients.
Preferred Qualifications
  • Supervisory experience.
  • Licensed Social Worker (LICSW), Licensed Marriage and Family Therapist, or Licensed Mental Health Counselor (LMHC) in State of Washington or actively pursuing one of these credentials.
  • Qualified to provide Department of Health Approved Supervision to LICSW, LASW, LMFT, and/or LMHC candidates.
  • Bilingual in Spanish/English.
About DESC

DESC is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.

As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 2,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe, and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.

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