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Retail Operations Supervisor

2 months ago

Seattle, Washington, United States careersatsuitsupply Full time

Retail Operations Supervisor

Location: Seattle |

Department: Retail

Contract: Full time

Role Overview:

As a Retail Operations Supervisor, you will play a crucial role in delivering exceptional customer service at Suitsupply. Your primary responsibility will be to support the Store Manager in overseeing daily operations and ensuring a seamless shopping experience for our clients.

Key Responsibilities:

  • Provide outstanding service to customers, ensuring they have a memorable experience.
  • Assist the Store Manager in managing store operations and team dynamics.
  • Lead and mentor a team of Sales Assistants, fostering a collaborative environment.
  • Handle administrative tasks, including reporting and inventory management.
  • Analyze sales performance and implement strategies for improvement.
  • Maintain high standards of quality in service and store presentation.
  • Ensure compliance with all operational procedures and guidelines.
  • Delegate responsibilities effectively to optimize team performance.
  • Uphold the Suitsupply brand image through adherence to merchandising standards.
  • Inspire and motivate the team to achieve sales and service excellence.

This position may be ideal for you if you possess:

  • 2-3 years of experience in a supervisory retail role.
  • A proven track record in a similar retail environment.
  • Strong analytical skills with the ability to interpret sales data.
  • Exceptional leadership and communication abilities.
  • Outstanding customer service skills.
  • A talent for coaching and motivating team members.
  • A focus on sales and service outcomes.
  • Flexibility to work across various days of the week.

Performance Metrics:

  • Overall store performance and efficiency.
  • Achievement of sales targets and key performance indicators (KPIs).
  • Customer satisfaction levels regarding in-store experiences.

Benefits:

  • Competitive salary with commission opportunities.
  • Generous uniform allowance that is updated seasonally.
  • 20% discount on all Suitsupply merchandise.

We invite you to explore this opportunity and see how you can contribute to our team at Suitsupply.