Federal Client Account Executive
2 weeks ago
About Radiant Digital:
Radiant Digital specializes in delivering innovative technology consulting and comprehensive business solutions tailored for both commercial and governmental sectors.
Our Approach:
We utilize a flexible delivery model that enables us to offer complete solution delivery, execute single projects, and provide strategic resources. Our commitment to quality is reflected in our CMMI Maturity Level III and ISO 9001 – 2015 certifications.
Key Qualifications:
- Minimum of 5 years of relevant experience in consulting or program management within the federal landscape, particularly in professional services.
- Experience with Treasury and/or HHS is highly advantageous.
- Proven understanding of the federal government sector, emerging technology trends, and the capability to translate these trends into effective solutions for clients.
- Strong grasp of account management principles, strategic account planning, and opportunity development.
- Exceptional negotiation skills, with the ability to present and convey visual narratives effectively across various organizational levels.
- Experience in fostering partnerships and establishing oneself as a trusted advisor to clients.
- A bachelor’s or master’s degree in a relevant field or equivalent professional experience.
Core Responsibilities:
- Relationship Development: Cultivating and sustaining robust relationships with federal clients is essential. This includes regular interactions to comprehend their needs and ensuring those needs are met.
- Opportunity Identification: The Federal Account Manager must possess a thorough understanding of the company’s offerings and how they can deliver value to federal clients, identifying new business opportunities.
- Account Planning: Creating strategic account plans that detail approaches for expanding and retaining business with federal clients, including sales strategies, budget management, and performance metrics.
- Customer Service Excellence: Ensuring that clients receive outstanding service, including prompt responses to inquiries, addressing concerns, and managing expectations effectively.
- Internal Coordination: Collaborating closely with internal teams such as sales, marketing, and product development to deliver optimal solutions to federal clients.
- Contract Negotiation: Handling contract negotiations with federal clients, covering pricing and service terms, including both Fixed Bid and Staff Augmentation contracts.
- Industry Awareness: Staying informed about industry trends and regulatory changes that may affect the company’s relationships with federal clients.
- Administrative Management: Overseeing administrative responsibilities such as tracking client interactions, maintaining records, and reporting on key performance indicators.
- Additional Support:
Assisting with events, conducting market research to gauge demand and competition within agencies, managing departmental budgets, mentoring team members, and regularly reporting to senior leadership with a focus on measurable outcomes and return on investment.
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