Financial Services Representative
1 week ago
About Us: Aquarius Professional Staffing is a reputable company based in the Cincinnati area, seeking a dedicated and customer-focused individual to join our team.
Job Summary: We are looking for a skilled Financial Customer Service professional to provide exceptional support to our clients. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing solutions that meet their needs.
Key Responsibilities:
- Respond to customer inquiries in a timely and professional manner
- Resolve customer complaints and issues in a fair and efficient manner
- Provide product and service information to customers
- Upsell and cross-sell products and services to customers
- Collaborate with internal teams to resolve customer issues
Requirements:
- High school diploma or equivalent required
- 2+ years of customer service experience
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Strong product knowledge and sales skills
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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