Financial Services Representative

1 week ago


Blue Ash, Ohio, United States Aquarius Professional Staffing Full time

About Us: Aquarius Professional Staffing is a reputable company based in the Cincinnati area, seeking a dedicated and customer-focused individual to join our team.

Job Summary: We are looking for a skilled Financial Customer Service professional to provide exceptional support to our clients. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing solutions that meet their needs.

Key Responsibilities:

  • Respond to customer inquiries in a timely and professional manner
  • Resolve customer complaints and issues in a fair and efficient manner
  • Provide product and service information to customers
  • Upsell and cross-sell products and services to customers
  • Collaborate with internal teams to resolve customer issues

Requirements:

  • High school diploma or equivalent required
  • 2+ years of customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong product knowledge and sales skills

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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