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Customer Service Representative

2 months ago


Blue Springs, Missouri, United States Octane Co. Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our remote team, you will play a vital role in shaping the financial futures of families by creating personalized benefits solutions.

Key Responsibilities
  • Client Engagement: Handle calls and virtual meetings to assist clients with their needs, providing exceptional customer service and support.
  • Product Presentation: Explain insurance products and benefits packages via Zoom, ensuring clients understand their options and make informed decisions.
  • Application Support: Help clients complete their insurance applications, ensuring accuracy and efficiency.
  • Ongoing Training: Participate in optional training sessions to continuously improve your skills and stay up-to-date with industry trends.
What We Offer
  • Remote Flexibility: Work from anywhere with a schedule that suits your lifestyle, enjoying the freedom and flexibility of remote work.
  • Top-Tier Training: Access comprehensive, world-class training to set you up for success and ensure you have the skills and knowledge needed to excel in your role.
  • Positive Team Culture: Join a vibrant and supportive team that fosters a collaborative environment, promoting open communication and teamwork.
  • Career Growth: Enjoy opportunities for rapid advancement and professional development, with a clear path for career progression.
  • Competitive Compensation: Benefit from weekly pay and performance-based bonuses, recognizing your hard work and dedication.
  • Medical Reimbursement: Eligibility for our medical reimbursement program after 90 days, providing additional support for your well-being.
  • Residual Income Potential: Earn additional income through long-term client relationships, building a sustainable and secure financial future.
  • Incentive Opportunities: Qualify for exciting conferences and incentive trips, recognizing your achievements and rewarding your hard work.
About Octane Co.

Octane Co. is a leading provider of innovative benefits solutions, dedicated to helping families achieve their financial goals. With a strong commitment to customer service and a passion for excellence, we strive to create a positive and supportive work environment that fosters growth and development.