HVAC Sales Support Specialist
1 week ago
Ferguson Enterprises, Inc. is seeking a motivated Sales Support Representative to join our team in Fife, WA. As a Sales Support Representative, you will play a critical role in supporting our HVAC customer group, providing exceptional customer service, and driving sales growth.
Responsibilities- Support the HVAC customer group by answering sales calls, addressing customer concerns, and providing product recommendations.
- Assist with behind-the-scenes sales functions, including providing hands-on assistance on the parts counter and in the warehouse.
- Present job quotes, provide accurate pricing and inventory information, and use our CRM system effectively.
- Work collaboratively with Sales associates to provide outstanding customer service.
- 0-3 years of sales and/or customer service experience preferred.
- HVAC industry experience preferred but not required.
- A desire to learn, drive to succeed, and passion for collaboration.
- Ability to build long-lasting relationships, balance business and customer needs, and make timely decisions.
- General digital literacy, including Microsoft Office, and strong written and verbal communication skills.
- A structured 8-week training program, on-the-job learning opportunities, and a chance to grow with a leading wholesale distributor.
- A competitive benefits package, including health, dental, vision, paid time off, life insurance, and a 401(k) with a company match.
- A holistic approach to benefits, including mental health coverage, gender affirming and family building benefits, paid parental leave, and associate discounts.
Ferguson Enterprises, Inc. is a leading wholesale supplier of commercial and residential plumbing supplies, HVAC/R, waterworks, and industrial products. With over 1,600 locations and 29,000 associates in North America, we provide expert advice and a range of products and services to improve construction, renovation, and maintenance projects.
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