Operations Support Specialist
3 days ago
SeaWide Express is a leading LTL transportation company with a rich history and extensive experience in providing ocean transportation services, inland transportation services, shipment consolidation services, and reliable cargo services between the world, Hawaii, and Alaska.
We are seeking a dynamic transportation professional to join our operations team in the role of Operations Support in our Fife office.
Key Responsibilities:- Administrative Duties:
- Prepare and edit written communications, reports, and presentations.
- Organize and maintain customer files and records.
- Plan and schedule meetings and appointments.
- Handle shipment quoting and data entry.
- Customer Service:
- Handle customer calls and inquiries.
- Provide sales support and rate quotes.
- Interact with customers directly.
- Operations:
- Interact with other vendors and efficiently handle customer load transactions, including tracking, tracing, and invoicing.
- Bachelor's Degree or equivalent experience.
- 1 to 3 years of experience in transportation, logistics, or trucking industry preferred but not required.
- Detail-oriented and multi-tasking skills.
- Strong communication and customer service skills.
- Ability to be proactive and follow through on all duties.
- Adaptable and willing to learn new parts of the business.
- Advanced proficiency in Microsoft Office, particularly Excel.
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