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Nighttime Customer Support Specialist

2 months ago

Fife Lake, Michigan, United States New Start Staffing Full time
Job Overview

Company Overview:
New Start Staffing is on the lookout for a committed Nighttime Customer Support Specialist to enhance our operations. This role is designed for individuals who thrive in a fast-paced, team-oriented environment with a focus on delivering exceptional customer service.

What We Offer:

  • Attractive Compensation: $16.28 to $18.00 per hour
  • Full-Time Position: 8-hour shifts, including weekends
  • Shift Availability: 10pm-6:30am, with full availability required including weekends
  • Comprehensive Benefits Package: Eligibility for benefits for you and your family through New Start Staffing

Primary Duties:

  • Efficiently manage incoming calls with professionalism
  • Provide precise information in response to inquiries
  • Quickly and effectively resolve customer concerns

Required Qualifications:

  • Exceptional Customer Service Skills: Maintain a friendly, professional demeanor with clients
  • Strong Communication Abilities: Capable of understanding and applying standard operating procedures effectively
  • Experience in:
    • Contact Centers
    • Customer Service
    • Sales
    • Telecommunications
    • Typing
    • Telemarketing
    • Customer Support
    • Administrative Tasks

Become a vital part of New Start Staffing and contribute positively to our customer interactions. We are eager to welcome dedicated individuals who are ready to advance their careers while making a difference in customer experiences.

Keywords: Nighttime Customer Support, Customer Service, Call Center, Inbound Communication, Client Support, Communication Skills, Issue Resolution, Telemarketing, Administrative Support, Full-Time Position, Typing Proficiency, Weekend Availability